Mac Lync calendar status off by 1 hour for calendar status based on “working hours”

16. April 2013 · Write a comment · Categories: Outlook for Mac · Tags:
We have the following issue:

Perosn A has set his/her "working hours" in Outlook to be 8-5.

When a Mac Lync user hovers over person A's contact in Lync - the calendar status returned acts as if the person's working hours were 9-6. 
For example, the calendar status might read "not working until 9:00am" even though person A's working hours start at 8,  Later the calendar status might read "free for the next 8 hours" while a Windows user will see a status of "working until 5pm".  However, if person's A has a calendar event anywhere that day, the calendar status returned to Mac Lync users will be correct based on a free status before the calendar event.

The one hour issue is only for a Mac Lync user and only when calendar status being returned is based on the other person's "working hours" (e.g. there are no calendar events on that other person's calendar for the day.

We are using 14.3.2. I've verified that all the Mac clients work the same.

As an example, I set my "working hours" from 1-5pm in Outlook - verified in OWA. At my time of 1:21pm,  Mac Lync shows my calendar status as "Not working until 2pm" (hover over the person's name in the Lync list), Windows Lync shows "free until 5pm" (hover over person's photo or presence square and click "Contacts" icon when it appears with other.

Turn off prompt when emptying deleted folder

16. April 2013 · Write a comment · Categories: Outlook for Mac
On my old Windows PC, there was a reg setting that eliminated the prompt requiring you to confirm every time you empty your deleted items folder in Outlook.  Is there an equivalent setting somewhere on mac for Outlook 2011?  Thanks!

I upgraded Office 2011 yesterday with the “Microsoft Office for Mac 2011 14.3.2 Update”

16. April 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
I have 12 users and now have one user that when she sends email out it does not show in the "Sent folder" but it goes into the "Junk Mail folder" any ideas? I am on 10.8.3 have repaired permission and have also gone into the Office Utility and repaired main Identify.

How I can import old rules from Windows Outlook 2010 to Outlook 2011 MAC?

16. April 2013 · Write a comment · Categories: Outlook for Mac
Dears
I have new computer MAC, and I bought the Outlook 211 MAC, and i didn't found any way to transfer the rules from my ex outlook on the windows. 
Could you please inform how I can do it?
Many thanks in advance.
Afonso Cerejo

Cannot Change Default Calendar Time Zone in Mac Outlook 2011

16. April 2013 · Write a comment · Categories: Outlook for Mac · Tags: , , ,
Hi,

I have a user based in the UK that has problems with Outlook calendar.  When creating a meeting, it defaults to Pacific Time.  This should be (UTC) Greenwich.  I have checked in Preferences > Calendar > Default time zone for new events, and this is set to Pacific Time.  However, when I attempt to change this, it never propagates and changes right back.

Any advice is greatly appreciated, this is doing my head in.

FYI - Mac's clock sync is set to Apple Europe, and the Time Zone is London.  I also have at least 5 other users with identical setups who have no problems with this.

Thanks
J

Outlook email signature issue?

16. April 2013 · Write a comment · Categories: Outlook for Mac
My outlook does not automatically place my e-mail signature when I start a new mail. I have to choose a signature. Is there a way to set this up so my signature is entered automatically?

How to open shared exchange mailbox Outlook 2011

15. April 2013 · Write a comment · Categories: Outlook for Mac
Hi! I am trying to open a shared mailbox created in Exchange 2003 using Outlook 2011. I have the latest service packs, 14.3.2 for Outlook. Our organization is in the process of migrating to Exchange 2010. The Outlook profile is running on an  Exchange 2010 server. The shared mailbox is running on a Exchange 2003 server. I can open the shared mailbox using Outlook 2010 (or Outlook 2013) so there must be a setting I'm missing on the Mac. The Mac is running OS X 10.8.3.
The Tools->Accounts->Advanced button->Delegates tab allows me to select the shared mailbox. However, on the Mac the mailbox does not show on the left pane; only the primary mailbox. Windows will show the mailbox and allow me to utilize it. Using the Open Other User's folder command offers no hope.

Any ideas?

User cannot share calendar with group (Outlook 2011 for Mac)

15. April 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
A user is trying to share his calendar with a distribution group, but receives this error:

"Outlook cannot save permissions on the Exchange server. There was an error while attempting to save permissions on the server. Please try again later." 

The workaround for now is to share the calendar individually with each group member, but as this group grows, this will be increasingly infeasible.  Can anyone steer me in the right direction?

MS Live and Yahoo acccount not working?

15. April 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,
Hello,

I have Outlook 2010, Outlook 2013 and Outlook 2011 for Mac. 2010 and 2013 work just fine, but when I try and add my Yahoo (ymail) account or even my Live account for Mac 2011 it just densest work? All the settings are exactly the same as is for my Windows based Outlooks. I just don't get it? My Google (gmail) accounts are the only thing I can get working. They have the green little icon next to them, but for the Live I get non or yellow icon and for Yahoo I get none.

Thanks =(

e mail

14. April 2013 · Write a comment · Categories: Outlook for Mac
I just switched from pc to mac
I am using outlook

On the pc as I would start to type an email in the send box the first choice was often a frquently used address
now it lists many addresses (some twice)

anyway to have it populate most common first?

THX
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