I just purchased "Office for Mac - Home 2011. It downloaded on my desktop but it did not make the Neo Office operational. I had just upgraded my software to MacOSX 10.9. It should work but I still get a warning on my Neo Office. What can I do now?

The Macbook previously had Office 2011 installed on it with all updates. I purchased Office 365 Personal so I would be able to install Office on the iPad and share my Outlook Calendar and Contact data. I was planning to install OWA onto the iPad and thereby keep my contacts and calendar in sync.

I successfully added the account information to Outlook 2011 as directed. However, a yellow dot remains beside the account in the Outlook preferences, indicating it is not connecting. Therefore the information in Outlook is not being uploaded. I have tried adjusting settings to no avail.

I did some research and found one article that suggested this wouldn't work with Outlook 2011 and another suggesting an additional purchase was needed. If so that was not made very clear. Can anyone assist?

Outlook on a PC uses a giant PST file to store local copies of emails, or an OST file to store pointers to the emails online.

Outlook on a Mac appears to store every email as a separate file within a massive folder tree under Documents \ Microsoft User Data \ Office 2011 Identities \ <name> \ Data Records \ Messages. And any attachments are separate under the ...\ Message Attachments folder.

So here's my problem: my company uses remote Exchange for our email. In addition to my personal email account, I also have access to the "Support" email account, where we store every support email we receive, using separate folders for each customer. Over the years, this repository has grown to over 300,000 files! It's huge and slow keeping everything synchronized. (For potential liability reasons, we need to keep every email.)

I don't need immediate, live access to all these emails. But occasionally, I need to go into a specific folder to find a specific email from a few months ago.

Does Outlook 2011 on the Mac have the ability to NOT store all these emails locally? I want local storage for my personal account which is far more manageable. But for the "Support" account, I'd be very happy to keep these emails on the remote server and accept a little delay for the occasional times when I need to access a specific folder (we have a good fast 'net connection.) And my hard disk, which is bursting at the seams, would also be grateful!

I've looked at the account level options and didn't see anything. So I thought I'd ask.

Dan

When you subscribe to a listserver such as YahooGroups, BigTent, ClubExpress, etc., and you configure your subscription to be "Digest" mode, you will generally receive one email a day containing all the emails posted to the listserver. At the top of this email is a list of the emails contained within. For example:

These are internal links to the actual messages below. Notice when you hover over a link that Outlook has changed it from the original format "#85045318" to something that includes "applewebdata://" plus I'm guessing a GUID of some kind. The GUID is the same for each link.

My guess is that Outlook is using the OSX Webkit HTML rendering engine to display these messages, which explains why a MS product would suddenly have "applewebdata://" links scattered throughout an email.

What's interesting is that these links don't work within the email to jump to the referenced message UNTIL YOU CLICK THEM A 2nd TIME!!! Not a double-click but one click and then a second one. 

This problem seems to affect every anchor link within the same document. And it affects everyone, even huge operations like YahooGroups don't seem to have found a workaround. We've been experimenting with different approaches, including using a <base> tag in the digests we generate for our customers, but nothing seems to work.

I think this is a bug, but whether it's in Outlook or in the Apple Webkit rendering engine (or something else) who knows. It sure would be nice if it could be fixed.

Dan

ClubExpress

We are using Outlook for Mac 2011, ver 14.4.1, tied to outlook.office365.com.

We have several Mac users accessing three shared mailboxes, and have for several months. Starting April 9, 2014, we were unable to send from the shared mailboxes directly, instead getting "HTTP error. The server cannot fulfill the request.", and the email is moved to the user's Drafts folder. If the user opens the draft and attempts to resend the email from their personal account, the email goes through.

Attachment/no attachment does not make a difference. Deleting the user profile and recreating has not made a difference, aside from creating a 'hang' situation where the shared email does not release into drafts. (Tried 3 times).  Rebuilding the Microsoft Database Utility did not make a difference.

Accessing the shared mailbox via outlook.office365.com does allow us to send from the shared accounts. PC users are able to send from the shared accounts. The Mac users are able to read, delete, move emails between shared boxes and into their personal boxes.  Only functionality lost is sending email out.

In looking through the Applications/Microsoft Office 2011 folder there appears to be a large number of files that were updated on April 9th. The 14.4.1 update has been applied to all the machines, as it was marked as Critical. I don't see this specific issue listed in the Known issues in Outlook 2011 page, but it's not been updated since Sept 2013 either.

Any suggestions are appreciated, my corporate IT staff has not had any luck.

I have tried to set different Font preferences for composing emails other than the default Calibri and Consolas.  I can pick anything from my menu, but the Sample Text does not change and neither does my emails when I go to compose. Called Tech Support and they knew less than I do.

A related question is how I get incoming fixed-width to display in something other than Consolas.

In Entourage, this was never a problem!

Thanks in advance.

All,

When I open Word or Excel for Mac (MS office version 2011) I get the MS auto update pop up notification (14.4.1) which I run, install and then open. However, the very next time I open Word/Excel the same message appears asking if I want to install the very same update. I'm at a loss to being to fix it but here are some detail:

Mavericks-10.9.2

MS Office 2011

 

Many thanks for your thoughts

I have the latest version of Outlook for Mac 2011. I like using Outlook for all my email accounts, but since two of them are job related, I find myself checking both interchangeably while technically "clocked in" for one company. Is there a way to hide my other job's email inbox without having to delete the account? That way while I work on one job, I cannot see the emails coming in for the other job until I'm ready to "unhide" that inbox and begin working on those emails...Thanks! -Jonathan