Original Title: URGENT

 

Hi I have had a Hotmail account for almost 10 years now. For the last three/four years I have linked two different email addresses to my main Hotmail account. The two email address' are no longer there. I do not have passwords for these accounts as for some years now I have linked the email address to my main account and have signed in through my main account. How can this be rectified?? This is very worrying as I cannot access my emails.

 

Kind Regards.

Last month I complained about the speed of Outlook.com after I was changed from hotmail.com - after various back and forths and hundreds of messages from Microsoft and other users regarding this issue, it seemed to have been resolved.
But, now it's back!
PLEASE, Microsoft!! - Undo whatever you have just done (I suspect we were routed to the US servers but have now gone back to the European ones) !!

Even this small message has taken several minutes because it's lagging so badly!

Thanks, bartoPL
I have forgotten my instagram password. I have requested a reset several times and instagram have sent a reset password email each time but I have not received any of them. I have checked my settings, filters & blocked senders list and also my junk box but I am not receiving the emails. What can I do to solve this?

What to do?

 

Someone has created an xbox live account using my e-mail address (e-mail account is not a Microsoft system)

 

They must have had access to my e-mail account at some point - there was a breach at that particular provider (lets not go into that)

 

Now I get e-mails about about xbox this and that and stuff they purchase on that account

but more importantly there is a windows live account with _my_ email address and I kind feel like that should be reserved for me :-)

 

what should I do?

When I was prompted to update my security info another person's email address that had been inputted.  I have changed the security information now and the system said that it would be updated in 30 days but I just thought don't Microsoft want to know about this (assumed) hacker's email address?  How do I tell them about it?

Since the switch to OUTLOOK,which we had no options 0n,two of my three e-mail accounts have gone and I would really like them back as their are important contacts,addresses and literature in these accounts. A really quick response would be appreciated.
Since the switch to OUTLOOK,which we had no options 0n,two of my three e-mail accounts have gone and I would really like them back as their are important contacts,addresses and literature in these accounts. A really quick response would be appreciated.

My Archive folder in OutLook is self generating a number of folders titled as "the file so that changes to the file will be reflected in your item * (* it gives each folder a number). I deleted a number of them the other day. But I could not delete two of them. But they have multiplied again.

What's the problem.

This is a follow up regarding a still unsolved error
the below summary comes forward, because apparently few support staff can be bothered to read more than a few posts .. so let's collate the stuff!

 

"Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring, or Unable to connect SMTP server:smtp.live.com, Port: 25 or 587 also with variation "Unable to connect SMTP server:smtp.live.com, Port: 25" and 587"
 
according to outlook.com support at
 
http://windows.microsoft.com/en-us/windows/outlook/send-receive-from-app
 
one can
 
"Send and receive Outlook.com email from an app
 
You can manage your Outlook.com account from many popular mail apps. Here's how:"
 

"Apps that support POP3 OR SMTP"
 
".."
 
"Outgoing (SMTP) Server
Server address: smtp.live.com
Port: 25 (or 587 if 25 is blocked)
Authentication: Yes
TLS or SSL Secure Encrypted Connection: Yes
User name: Your email address
Password: Your password"
 
Trying these directions with my email aggregator Zoho Mail Suite, which does things like this smoothlessly, I do receive, however, error messages, oh gee, and the setting "Custom Server" is not completed:

Error messages with the various recommended settings are:
"Authentication Required" yes Port 25 SSL Unable to connect SMTP server:smtp.live.com, Port: 25
"Authentication Required" yes Port 587 SSL Unable to connect SMTP server:smtp.live.com, Port: 587
"Authentication Required" yes Port 587 TLS Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring.
 
and this is interesting one, as we are now doing EXACTLY as directed by the previous error message:
"Authentication Required" yes Port 25 TLS Invalid Security Certificate for the SMTP Server.Please change the outgoing port to 25 and retry configuring
 
As we see,the explicit direction is nonsense and we do not get a connection to Custom Server.
What on Earth might be wrong with this great MS service  ?"

***
contributions, but still no resolution:
***

20130712 Christian_N. (Forum Moderator Community Star) replied on July 12, 2013, and
directed the user to email suite seller Zoho

..

20130718 HomelessInSeattleV replied on July 18, 2013
and wonders why that would help anything, ONCE THE USER HAS STRICTLY FOLLOWED ALL INFORMATION AND DIRECTIONS COMING FROM MS

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20130718 Don Varnau (MVP Community Star) replied on July 18, 2013
and directs the original user to the now re-surrected thread

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20130718 HomelessInSeattleV replied on July 18, 2013
and thanked for the hep, reminding of the still out-standing issue

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20130719 Leah_V. (Forum Moderator) replied on July 19, 2013
showing that [she had understood something wrongly] and also turning the user to the third party

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20130719 HomelessInSeattleV replied on July 19, 2013,
wondering "ABOUT WHAT [he] would contact Zoho ? Every parameter [he is] using has been supplied by MS. The Zoho contribution limits itself to providing the fields in which the parameters are typed and the choice of "Custom Server" .. It worked smoothlessly up to around March 25, 2013."

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20130719 Sergs Yves P. (Forum Moderator Community Star) replied on July 19, 2013
claiming that "Microsoft never made any changes that may lead to your issue"

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20130720 HomelessInSeattle replied on July 20, 2013
that he's still got the questions (ABOUT WHAT ..) and still is not getting the answers

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20130720 Don Varnau (MVP Community Star) replied on July 20, 2013
ask the user whether he's got some specific settings

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20130721 HomelessInSeattleV replied on July 21, 2013
stating settings he's got (not frightfully different from what's already known)

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20130721 Don Varnau (MVP Community Star) replied on July 21, 2013
asks for a couple more settings revealed

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20130721 HomelessInSeattle replied on July 21, 2013
and complied with the request

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20130721 HomelessInSeattle replied on July 21, 2013
and added a little detail

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20130721 Don Varnau (MVP Community Star) replied on July 21, 2013
pointing out that something was done in a different way

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20130721 HomelessInSeattle replied on July 21, 2013
stating that the setup should be working, and THAT IT HAD BEEN WORKING BEFORE, "the question is, did ZOHO and other enter some "block-list" that that time ? .. there seems to a lot of complaints from Google/Gmail users as well .. nobody wants to answer that,  of course .."

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20130721 HomelessInSeattle replied on July 21, 2013, in what seems to be a duplication of the previous post ?

..

is your valuable contribution going to solve this ?