I have tried numerous times to add a pop mail account to my Outlook.com mail following the instructions given, but I just keep getting a message that Outlook is unable to connect to my POP server. It does not give me any details as to what piece of information is incorrect. I tried letting the Outlook.com program find the settings for my pop mail server and I also tried putting the settings in manually. Didn't make any difference.
There was only one piece of information I see that could be the problem because I could not really figure out what it was wanting. It asked for "User Name" - I can only think of two possible answers: 1. My actual pop mail e mail address which it had already requested OR 2. The name I want to display, which would not seem to make any difference in connecting to my server.
Thanks, Lea
From: *** Email address is removed for privacy ***
To: *** Email address is removed for privacy ***
CC:
Subject: SRX1221988299ID - Microsoft account issue: Account Recovery
Date: Sat, 2 Nov 2013 12:43:24 +0000
I am Merc, I'm a Senior Support Analyst for Microsoft. I am part of the Outlook.com Support Escalations Team.
We apologize that your country is not listed on the country list to verify your account through your mobile phone. You can send a feedback regarding this on this page.
Regarding the sending limit, you will have to continue using the account but please note that since your account is new, there is a daily limit to your sending capabilities.
Continue using the account to increase your reputation and this limit will increase.
We appreciate your patience and understanding.
Thanks!
Merc
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