My inbox says I have 8 messages but only one shows up when I click into the inbox...where are the rest??

My client's Outlook/outlook.com stopped delivering emails one week ago (last delivered email was dated 8/9/13) and today is 8/16/13.

 

I have set up a new profile on another machine, and same result, but even fewer messages are downloaded before it reports 'disconnected'.

 

I'm not sure if there are server problems - I tried changing the server but it reverts back.

 

This had been working for several months, and now all of a sudden it just stopped working.

 

Both of the machines I tested on are Win 8 machines with Outlook 2013.

 

d.b

Cannot see when i first created my hotmail account on my account info anymore
Status says all is back to normal but I am still having trouble!  My IPhone just keeps saying checking for mail, or connecting and nothing happens.  I'm not very impressed with this!!!
Today I received a message in Spanish (I do not speak Spanish) from Microsoft in one of my backup hotmail accounts containing a code to access my other hotmail account.  I promptly accessed the impacted account and changed the password.

A few hours later, I received messages in the impacted account, also in Spanish and also from Microsoft.  They are legitimate messages, it seems, and I entered them into a translation application but was unable to discern exactly what they say.  It appears that someone is attempting to gain access or has gained access to the impacted hotmail account. 

I have screenshots of the messages that I can send privately to a mod./admin.  I do not want to attach them here because they contain my email addresses, which I presume would be viewable by the public.

I should add that I just now also changed the security question on the impacted account.  In addition, I have a complete antivirus software suite on my computer, and no viruses or malware are detected.

What I would like to know is, (1) did someone gain access to my account, (2) do they still have access, and (3) how can I prevent them from gaining or maintaining access now.

Thanks very much for any assistance you are able to provide!

same problem since yesterday till now. they say "You might have issues syncing email with your mobile device".

 

Oh and i also make a report but it's nothing.

OK, first off how can anyone, any company not know how to order search results by date? MS fails to do so in this forum category: hotmail/Outlook/Skydrive. Totally unacceptable. All out of sync. We're supposed to wade around trying to find most recent. Ridiculous. Next they don't give any indication - nothing - on how to create a question. So I took a shot in the dark and entered something in the field under the two radio buttons, top right. Amazingly, that was it. How any company can be so totally un-user-friendly is beyond me. It's criminal how cryptic they are.

Recently, in the last week I've been unable to access my hotmail account and I've a hunch MS might be kicking some customers to the curb. After speaking w/Haji, who immediately tells me he can give no support unless I'm a paid hotmail/Outlook person, I was ultimately able to get him to give me an email address to which I could address my concerns. As in: Help! What is wrong on the MS end of things? Didn't get any response but I was able to log in about :30 minutes later. Anyone else having similar problems? I've seen the few similar questions but as they date from a year ago, or one from February, not sure if they'd help or be "your mileage may vary."

Two days ago I can log in but one 'category' is blocked. Error was nonsense. Today I try to log in, using FF and get error 'server not found.' Can log in using IE. Doesn't make sense. Anyone else experiencing this? Wondering how widespread it is.

I'll read the old answers and use IE as a workaround for now but wonder what else is in store. Hope to find anyone in the same boat posting Q's here, as well as finding solutions.

Thanks,

Mac
Since Wednesday I have not been able to get my emails. I use a live.com account.  My address is *** Email address is removed for privacy ***. I have tried several times to deleted the account and reset it on on both devices. It is now 9:15pm on Friday 8/16 . I have read that is problem has been resolved it clearly isn't.