Hotmail

‘trying to connect’ __ outlook.com __ Outlook 2013 __ messages not downloading

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Archived post from August 17, 2013. Product: Hotmail – no longer developed by its maker. Details may be out of date.

Question asked on Aug 17, 2013

My client's Outlook/outlook.com stopped delivering emails one week ago (last delivered email was dated 8/9/13) and today is 8/16/13.

 

I have set up a new profile on another machine, and same result, but even fewer messages are downloaded before it reports 'disconnected'.

 

I'm not sure if there are server problems - I tried changing the server but it reverts back.

 

This had been working for several months, and now all of a sudden it just stopped working.

 

Both of the machines I tested on are Win 8 machines with Outlook 2013.

 

d.b

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