Hi, outlook is telling me my account doesn't exist, when i know it does because i've used it on a daily basis. Not only that, I'm using the e-mail to access my Facebook as well. So how come I can't access it?

I'm curious:

 

I currently use Microsoft Outlook 2013 to access Outlook.com Mail/People/Calendar. For the last couple of days I have been noticing that I've been having a lot of trouble connecting to the service this way. MS Outlook 2013 stays in a "disconnected" state even after I press F9.

 

I've attempted to create new profiles to see if this fixes the issue, it does not. I attempted to change the server from blu-m.hotmail.com to blu165.mail.live.com (the server I got from logging into http://outlook.com from my browser) but was unable to connect to that server.

 

I got curious, and try to access my mail via Windows 8 Mail metro client and I have trouble connecting, sending and receiving mail as well. Logging into the web application via MSIE10 I have zero problems. Is there something happening on the back end that is preventing or causing issues with me connecting to my mail from an application?

 

This started just a few days ago and I haven't changed anything on my PC - except for the last batch of patches come to think about it...

 

EDIT: I access my Outlook.com account from several Windows devices. Windows 8 Desktop and Laptop, and ASUS VivoTab, and my Windows Phone 8 device.

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Hi Eugene,

As requested.

I uploaded Outlook error message snippit and PC Windows Live snippit of Yahoo mailbox showing received e-mail as of today.

This verifies that I have a Plus account but the POP3 connection does not work from Outlook.com,

It does not matter which IP is use.(as suggested in one reply.

I tried from my office same problem. Home machine Win7 Office WinXP.

BTW my provider is Verizon and i works from their site and Yahoo response to to ask Microsoft... so you see the delema.

 

Thanks for your help.

Ms Ginny

 

cannot verify email. cannot access the email. have answered the questions still cannot access account.