i have receved a email from a mate of mine but when i reply to it i keep geting a failure notice, i have sent emails to the adress before

testar bara

Hi, 

I can't get into my Mircosoft account. I have tried all the options to try and reset my password.

1. I do not know the password for the other email they can send the reset link to, so it's a useless email.
2. I do not remember answering my granddad's occupation and when I have put it in, it says it's incorrect.
3. When filling out the form to recover the account it says I have insufficient information about my own account.
When creating my email many years ago. I think I may have put wrong information about my DOB and other, which i can't remember, as I did not want the internet to know my correct information, I did not think about the fact it was needed for security. But I did supply all correct information about recent sent emails and contacts.

It is so frustrating, please help.
Thanks
Hayley Hill

Microsoft wants to send a code for security to my oldest email address that I don't have anymore.  There is no option for me to

supply the correct contact one.

when I recive an e-mail, the attachment is there but I can't download it or open it, normally I can but today nothing, help?  I have tried deleting cookies etc etc but still no joy x

My hotmail account has been hacked and I cannot reset my password due to insufficient information to verify my ownership. I opened this account years ago and my phone number has changed so I cannot get the one-time password via SMS.

 

I filled in the account recovery form  without success ref 98278054. Please advise what I can do to get my account back? Your urgent response is much appreciated as I have not been able to access my account in over 2 weeks now.Thanks!!

Hi,

I been using your service from quite a long time, but just recently when one of the user account I created needed a password reset I noticed that option is gone. Earlier I remember I had the option to reset the password of the user from the 'Windows Live Admin Center' directly.

Why can't I see that option? Can it be re-enabled again? If its hidden somewhere or if I missed it, do guide me to enable that option again.

Thank you.

When I try to setup email forwarding it asked to verify my account.

when I click the verify your Account , it asked to enter the verification code that sent it to my phone.

when I enter the code and press Next  It shows verifying is done

after that I try to setup email forwarding It again asking me to verify your Account and I repeated the same process above, it again and again asking me to verify your Account

why that's so?

please help me