The following types of junk mail continues to plague my inbox.  It all just started recently, so there is a huge problem Microsoft is NOT addressing.  I have seen others complain and all the moderators tell you to do is set up a filter, but that DOES NOT work.  They are also leaving the first FROM blank, so it gets past any filters.

But I also want to know how they are faking that they are in my contact list when they are NOT?

Please fix this mess or I will go back to gmail as my primary email account.  The new Outlook.com has been great and the interface is so much more appealing than gmail, but at least gmail is filtering the spam.

These are the types getting through by saying they are in my contact list, though they are not:
*** Email address is removed for privacy *** on behalf of Free E-Cig Samples (*** Email address is removed for privacy ***) This sender is in your contact list

Others are getting though by leaving the first FROM blank, so is there a way to set up a NULL filter in OUTLOOK.COM?

So I cannot get access to my account. Can someone tell me how to unblock it?

 

Hi there,

My hotmail account is no longer working on my iPhone 5. It has been a over a week now and this is impacting my business. Could you please explain what is going on and how to fix this ASAP.

Many thanks and best regards,

Emil
My mom recently just received a text saying that she had changed her email address from ***Hotmail.com to ****outlook.com

I know for a fact she didn't change anything and now we can't log into her email at all. what do I do?!

please help! I tried to sign up for a new email with the same name so she doesn't have to change for her work and other important things but it said that It is a Hotmail so I can't sign up again? something like that...

she have important emails coming in from work, she need this immediately!

thank you 

My mom recently just received a text saying that she had changed her email address from ***Hotmail.com to ****outlook.com

I know for a fact she didn't change anything and now we can't log into her email at all. what do I do?!

please help! I tried to sign up for a new email with the same name so she doesn't have to change for her work and other important things but it said that It is a Hotmail so I can't sign up again? something like that...

she have important emails coming in from work, she need this immediately!

thank you 

..........................
My son can't access his hotmail account (linked to X-Box) and alternate e-mail account (tiscali) no longer accessible, need urgent help to re-gain X-box live (for him) or we are both thinking about pre-ordering a PS4!!!

I am not able to close my outlook.com account. every time I try to close my account, error comes as server problem, please check after few minutes.


pl help.


how to close my account?

Hello!  I have searched here for an answer to this issue, I see that many people have had this or a similar issue but it seems to require some sort of account adjustment to be fixed so I thought I would post here.

I have an outlook.com account that is my main microsoft account, and am running the following devices:
Dell inspiron, Windows 8.1 preview, auto updating
Acer w510 tablet, Windows 8.1 preview, auto updating
Nokia lumia 920, Windows Phone 8, auto updating

My email seems to be syncing ok on all devices, although a bit glitchy due to the issues of last week...but all seems well.
My calendar seems to be syncing well.  I have my outlook.com calendar as my main calendar on Outlook 2013, and changes I make on any device appear to be syncing in a timely manner.

My contacts, however, are not syncing at all to any of my devices.  The list when I am on Outlook.com on my computer is completely different than what I see in my People app on that same computer, and changes made on any device are not getting back to outlook.com.  This is very frustrating.  I have tried every potential solution I have seen here and elsewhere, and nothing has worked.  

Please let me know if you require any further information in order to help me solve this issue. 

Thank you to anyone who can help me with this! :)
Hi,

I've been paying for the add-free version of Hotmail for years. Since the move to Outlook.com I'm increasingly frustrated by the poor performance and, for the first time ever, have actually now signed up for a gmail account as a consequence.

Problems:
  • Service downtime and unreliability
  • Unable to sign in from my Android phone
  • Unable to drag-and-drop emails to folders
  • Unable to move emails to folders using the drop-down menus
  • Poor performance with non-Microsoft browsers, such as Chrome

On top of the technical problems, you're also offering an unbelievably poor user experience:
  • You send me emails about the renewal of my subscription, but no way to contact you about the problems
  • You offer feedback through Outlook.com, but state clearly at the top of the form that you won't reply to me
  • I try the online live chat option for product support, but there isn't one available
  • I try an online chat with general support, who tell me to call 0800 587 2920 
  • I call the number in the point above, but get disconnected as soon as I select the 'technical support' option
I don't expect the world, I just want:
  1. The service, which I pay for, to work properly
  2. To be able to contact someone when I have a problem
My question - who can I contact to discuss the problems I'm having with Outlook.com so that they can be resolved? 

Thanks,

Sarah