- loga in på messenger
Was advised to post here in reference to my XBOX Live account get NOTORIOUS.
I received a message on my console sent from Live yesterday regarding the Beta reward. I followed the instructions on the message and was unable to sign into the email part of my Microsoft account although I did have access to my XBOX Live account and was connected to the service. I attempted my secret answer and was unsuccessful. This email was created before mobile proofs where I could receive a text message with my mobile phone. I also attempted the recovery process several times but apparently I'm not able to provide enough information. I called Support (18004MYXBOX) and attempted to get more information on how to fill out the form. The agent informed me she would escalate to your security team and I would receive a response in 5-7 business days.
There was only one credit card tied to the account and that was called in and removed after a 30 day process prior to 2012. The card is cancelled and I no longer can provide that information other than the full name on the card. Also I use prepaid 3 month xbox live cards but the card my account is currently using has been thrown away and your support team wouldn't provide the last 5 digits of the prepaid code nor could I pull it up through my xbox live account. No emails ever sent from that account. I can provide previous reference #'s and the previous security question. Why in the recovery process does it not ask for the phone number associated with the account, street address, etc. I can provide every last piece of information with anything tied to my XBOX Live account but can't provide the password or security question I chose over a year ago.
I have maybe used my email/password to login into my email, twice and the only reason they were created were so I could begin enjoying the XBOX Live service. Now after 5 years of my console always having this gamertag signed on automatically without asking for password it's locked me out and requiring a password that I honestly don't remember. Same with the security question. I've tried and tried and tried. I don't know wait to do, the questions on the recovery form are so narrow so basic it doesn't cover the close to 6 years I've had my account. No emails were sent, no folders created, no card on the account, but I'm on my XBOX. I know the history of the entire account on the service. I have reference #'s from past calls to support, I know the previous secret answer, I know the DLC I've bought, the different name changes on my gamertag, the digital games I've bought, I know my friends list, I know my contact information, these are things I can provide with 100% accuracy.
Are there next steps? Is my account now lost? I can provide anything and everything needed but these questions on the recovery form are very limited and what happens when that form doesn't work?
I closed my skydrive microsoft account (*** Email address is removed for privacy ***) inadvertently today. I tried to sign in again but it showed "That Microsoft account doesn't exist". How can I recover it?
After upgrading from 'Windows 8 Pro' to 'Windows 8.1 Pro Preview', the SkyDrive folder has acquired a red cross on my laptop and doesn't sync. Earlier, on Windows 8, my SkyDrive folder was on E: and not on System Drive C:. Now, the default folder is C:\Users\User-name\SkyDrive with a red cross stuck on it, where I had to compulsorily move all contents of my old SkyDrive folder.
Further, when I visit website https://skydrive.live.com/#cid=.............. and click on PC > Computer-name, a message reading "Sorry, but SkyDrive Can't Connect to "Computer-name"" is encountered, though I am acting from the same computer, which obviously is on and connected to internet. However, it is not possible to access the SkyDrive Settings tab, where as earlier, under General, I can select Let me use SkyDrive to fetch any of my files on this PC, if it is not done at the time of installation.
Any solution to this problem of new incarnation of SkyDrive, which appears more handicapped than equipped, as claimed ?
When transferring mails from INBOX to Subfolder "Guenters" , the effect is, as if I would have clicked "DELETE".
The mail disappears from INBOX, and the Subfolder remains EMPTY .
The mail disappears from INBOX, and the Subfolder remains EMPTY .
I can't connect to my Microsoft account. Error code 0x80048264
Is there any way I can check the date I originally registered my account on Hotmail/Live/Outlook? I've searched the forums, and the only helpful thread I could find seems to indicate that I need to PM a moderator for this information, but I'm kind of confused.
Thanks
Thanks
Both of my hotmail accounts were linked and accessed by the same password, since the upgrade to Outlook I can't access my secondary email account. Why is that?
Both of my hotmail accounts were linked and accessed by the same password, since the upgrade to Outlook I can't access my secondary email account. Why is that?
Tried to edit my contacts list. Can find people but have only 2 entries, people that I have never contacted. Read the answers but can't "clear cheshes", "open - - ". and "----".
Recent Comments