After recently switching to IMAP settings on my Outlook account, I have noticed there is a number of old emails in my Sent folder which aren't displaying correctly, both on Outlook.com and from my email client. I've searched the Outlook Community forums
and found another user who has experienced the same issue in the past, but there was no solution provided publicly.
Their forum topic can be found here: http://answers.microsoft.com/en-us/windowslive/forum/mail-email/old-hotmail-sent-items-not-showing-correctly/732c3190-a39c-4684-aab4-f0bdd47a7e05
When I view the emails on Outlook.com I am able to see the message and contact fields as well as the date the emails were sent. However, the message headers seem to be missing from the folder view message list. I have provided a screenshot below:
However, the same emails are completely blank when viewed from my email client and I am unable to see the message or the contact fields. The date and time fields have been changed to the current date & time of the IMAP account's creation on my email client.
To save some time in finding the solution, the problem occurs on numerous computers/clients and the internet history and cache are clear. This problem appears to be occurring server side and is not an issue with downloading the emails locally. I would be grateful
if this support ticket could be escalated to a support specialist as per the other user who experienced this same issue previously.
Thank you
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