Got this on 9/26/13 and my files have all been held hostage ever since. I am now posting and tweeting this wherever I can to draw more attention and hopefully get it resolved for a lot of people. After reading some stuff online, I do not believe it is really only a "very small number of accounts"
Dear SkyDrive Customer,
We're having a problem with SkyDrive that is affecting your file performance, and we're trying to fix it. To minimize any impact to you, we're keeping your files in a read-only state while we work on the problem. We'll let you know when we've fixed this, and
appreciate your patience.
Then after forum posts I got this in a private message on 10/04/13:
We found an error with a very small number of SkyDrive accounts. We are working hard to fix the issue but to minimize impact, the files are being kept in a ready only state. You will be notified via email when the problem is fixed, I do not have an ETA on when this will be. We apologize for the inconvenience and thank you for your continued patience."
Now it is 10/25/13 and nothing has been resolved. Compared to a lot of people I do not have very much information stored here, but I use it for work and personal. I'm beginning to think they have simply lost all the information and can't retrieve it and they just don't want to admit it.
No files will sync with any computer or mobile device, I have a Windows 8 laptop, a Windows 7 laptop for work and a Windows 7 desktop. I also have an iPad and iPhone. This affects all files that are synced with SkyDrive, including pictures, Word, Excel and PowePoint documents and for me most importantly, OneNote notebooks. Nothing on local machines or devices will sync with SkyDrive and I can't open any of the files that are already stored in the cloud.
cant get into my email account
I have been reading various chains here and I have the same problem a lot of others do. I share the folder with someone. They get an email with a link. When they follow the link, they can see the files. However, if they simply login to their skydrive account, they do NOT see the folder/files under their shared folders. How can it be there via a link, but not there via login?? I am new to SkyDrive and I like the idea of this technology, but I've read that it may take 4-6 days before someone can access documents/folders via their shared folders - this seems unacceptable. Is this something MSFT is working on fixing??
Am I doing something wrong with granting sharing permission?
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