I am trying to close/delete some old, duplicate MSN/Windows accounts. When I try to close them it says I must deactivate my hotmail account; however, when I try I am given the following message:

Deactivate your Outlook account
This option isn't available for your account.

What is the process for closing the account if I am not allowed to deactivate my hotmail/outlook.com account?

Kind thanks,
Mario

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