When using windows photo viewer, (ver Essentials 2012) and then printing on Canon MP160, the color is washed out, but if a photo is scanned using the Canon MP160 and then printed the color is good, also if a photo is copied from photo viewer and inserted into Word and then printed again the color is good. It therefore appears to be an issue with photo viewer, I have also downloaded Essentials 2012 again, and reinstalled programme with the same result of washed out photos Has anyone had a similar issue or can suggest a fix Thanks