31. March 2014 · Write a comment · Categories: Uncategorized · Tags: ,

For three days we have not been able to get Windows Live Mail on one of our user accounts. We have Windows 7 operating system.

Ann Esslinger

*** Email address is removed for privacy ***

31. March 2014 · Write a comment · Categories: Uncategorized · Tags: ,

I'm trying to send an email from Windows Live Mail and the emails won't send. The following message keeps coming up: 

An unknown error has occurred.

Subject
Server Error: 421
Server Response: 421 Cannot connect to SMTP server 89.238.162.71 (89.238.162.71:25), NB connect error 1460
Server: 
Windows Live Mail Error ID: 0x800CCC67
Protocol: SMTP
Port: 25
Secure(SSL): No

How do I fix this??

First error was WLM could not be started, your calendar is forcing WLM to close (0x8E5E0147). Now message is WLM has stopped working and cannot get into it.
30. March 2014 · Write a comment · Categories: Uncategorized · Tags:
My brother and I are going to be sharing a computer.  I have administration privileges as it is mine.  I want to share common programs, but be able to set him up as a user.  I don't use Windows Live Mail, but he does.  How can I set him up as a user, so he can access Windows Live Mail through his user account and I cannot with the admin?  Since he uses it only himself, I wanted to give him a sense of privacy as well as let him create his own files, etc. that I can't see and him vice versa.  Help?

Apparently there is an answer to this question, but the link does not work.

I had changed the password on my Windows Live Mail sign-in but now have problems signing in to Windows Live Mail so went through a process where a security code was sent, I typed it, and my password seems to be working. But each time I bring up Live Mail it asks for my password and tells me it's incorrect.

Meanwhile, I guess because of it, I am not getting my calendar reminders. My Windows Mail downloads but no calendar reminders.

[Moved from Windows]

30. March 2014 · Write a comment · Categories: Uncategorized · Tags: , ,

using Office2007  Live Mail 11  get error message below and can not trace why, can any one help please?

The connection to the server has failed.

Subject 'tEST'
Server: 'mail.talktalk.net'
Windows Live Mail Error ID: 0x800CCC0E
Protocol: SMTP
Port: 25
Secure(SSL): No
Socket Error: 10060

30. March 2014 · Write a comment · Categories: Uncategorized · Tags: ,

A friend recently called me in to help him resolve an ongoing problem with the folder structures in Windows Live Mail. I first looked at this a few weeks ago when he thought he’d lost all messages and we discovered them in the Storage Folders\Recovered Items folder. Why, puzzles us, but he was happy to leave them there.

Today there are, additionally, Storage Folders (1) and Storage Folders (2) and within these there are multiple levels of Recovered Items and Storage Folders, see this photo of C:\Users\Mick\AppData\Local\Microsoft\Windows Live Mail:



One of the Inboxes is receiving new messages but old messages are duplicated all over the structure, many are readable, some get an error like: “The file [...] could not be opened because it does not exist or is being used by another application. (0x800C013E)”

How do we get out of this mess, and how do we prevent it reoccurring? 

N.B. It is a POP3 email account and, although there are folders named POP3.ukonline.., he moved on from ukonline a couple of years ago to zen.co.uk.

Many thanks.

Can anyone tell me if WLM 2012 and Windows 8.1 are meant to be compatible?  I have problems with Group contacts since my upgrade to Windows 8.1 (on a PC supplied with Windows 8).  When I try to send to a Group, only a seemingly random subset of the Group is actually seen in the 'To' box when I expand the '+' sign.  Thanks for any advice.  ( I would give up with WLM and move to Outlook except I can't find a way to export my emails!).
I have received an email in windows live mail that I cannot open or delete how can I fix this? Nor can I move it to the junk folder.

I'll need very detailed, step by step, instructions on how to uninstall Windows Live Mail without losing any of my current information in my contacts or current email folders. 

I think it was very irresponsible for Microsoft to include Windows Live Mail with Windows if they were not going to support the program.

Ruth