I have an ongoing issue that is becoming a HUGE problem.
I have changed a customer of mine to Outlook.com from Aol.com. We had to export my list of contacts from Aol, and then we had to add a bunch more from another list.
We now have a master list that is in an excel spreadsheet. I have saved this spreadsheet as a .csv file. I import the file into Windows LIve Mail because the import function in Outlook.com does not properly bring the email addresses over. The import goes
FINE with Windows Live Mail (2012), and then everything is great.
Not all contacts are duplicated by many many are not just once but 3, 4 times each.
After SEVEN days, I begin to get duplicate contacts.
I thought this was an anomaly, so I deleted all the contacts, and started over.
SEVEN days later, the contacts began to duplicate again. These duplicates show up on OUtlook.com, Windows Live Mail, and the ipad, and iphone.
There are NO open connections to any other accounts that I can fine, can you?
I won't be able to continue using Outlook.com unless this gets resolved. Is there any way someone can call a MS engineer in to this problem to help find out what is going on? We are syncing to an Ipad and an Iphone but we are CERTAIN that iCloud is NOT turned
on for contact, email or calendar sync.
I have just tried manually deleting contacts, and minutes later they reappear!!!
Please get back to us soon, I am out of business with what I do with email until this gets resolved. Thanks.
I was unable to post this issue using my customers account so I am trying with mine. Every time I hit the submit button down below it would not post, no matter what browser I was using!
DC
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