Display Problem

03. February 2014 · Write a comment · Categories: Uncategorized · Tags: , , ,
Operating System: Windows 7 Home Premium SP1. Intel Core i3 2.53ghz 3.00gb ram

The problem: Windows Media Player plays sound not video, just displays the first frame. WINDOWS LIVE MovieMaker has a system error "The progam can't start because d3dx10_41.dll is missing from your computer. Try reinstalling the program to fix this problem".
Windows Live Photo Gallery will not display pictures " Windows Live Photo Gallery encountered an error loading WLXPhotoViewer.dll and can't start. Error code 0x8007007e"

Noticed this issue soon after using my TV as a second screen via HDMI.
Is there a simple solution to this? Like re-installing the Display Adapter? 

connecting laptop and desktop

18. January 2014 · Write a comment · Categories: livemail · Tags: ,
I have a laptop and a desktop both running windows 7 home premium and windows live mail 2012. When I am using the e-mail account on either device and delete an e-mail it does not delete it on the other devise. Is it possible to link the two computers so if I delete on one it will do so on the other?

Uninstalling Microsoft Essentials failure

23. November 2013 · Write a comment · Categories: Uncategorized · Tags: , ,

I am using windows 7 home premium and about 6 months ago, windows essential tried to update to a new version. According to the control panel area this version that is currently installed is 4.1.522.0. I wish to uninstall windows essentials as I have installed McAfee in its place since windows essential cannot update anymore. When I attempt to uninstall, I get an error that it cannot find file/folder: c:\0d55e6bb6e5ce974c4117b894999\amd64\, and it is looking fir the installation package 'epp.msi' I am guessing this file was removed by windows essential during potential update.


I just tried to update windows essentials one last time 2 minutes ago, and it will not even update because of this error :0x8007064C. I would like to know how to remove windows essentials from my system, what ever is need to do so.


thanks



“Manage My Folders” in Hotmail. Where did it go?

07. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
Have Windows 7 Home Premium and using Hotmail.

For some reason there is no access to any way of deleting old folders. The "Folders" heading on the left has only the arrow for "refresh" option and the "show/hide folders" alternatives. None of the settings under the cogwheel up in the right-hand corner gives any folder management options.

Ideas and/or suggestions? 

Windows Movie Maker movie not HD on burned DVD

05. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I'm using Windows 7 Home Premium version of Movie Maker.  I saved my completed movie with High Definition Display, which is essentially the same as the recommended save setting.  I then burned it on my DVD.  However, when I played the DVD in my blu-ray player, it does fill the whole  TV screen but it looks digitized and definitely not high definition.  I've even tried the "burn a DVD" setting, which is only 480p.  It's not clear, but looks slightly better than the high definition setting!  My digital photos are excellent when viewed directly from the camera, so I'm very frustrated that I can't get the same good results when burned to a DVD.  Any suggestions?  Thank you.

Cannot open my windows live mail and cannot read my e-mail on outlook.com

25. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have 2 problems:

 

1. Windows live mail.  When I opened windows live mail, it said:  Windows live mail could not be started.  It may not be installed corretly.  It shows error

   (0x80041161)

 

    My disk is not full.

 

 

2.  Outlook.com.  Cannot read my e-mail in Outlook.com.  

 

 

I am using windows 7 home premium. 

 

What is the next upgrade for windows 7 home premium?

 

 

Thank you.

 

 

Photo gallery cannot find pictures to edit

24. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
I am using Windows 7 Home Premium and Essentials 2012.  I can open my pictures from "My Pictures" library folders, but when I click to edit the photos, there are none shown - I get a dialogue telling me "try searching all photos - no items match my current search".  I have "managed" my library for photos to include all in "My Pictures" and they all show up when I open photo Gallery, but disappear when I try to edit.  The folders are in My Computer under a user which is password protected.  So are my videos, but they all show up.  I have tried reloading essentials 2012  and run the fix-it dealie, but nothing works.  I am stumped!
thanks
Doug

Outlook.com unable to view emails in reading pane Internet Explorer 11, Windows 7 Home Premium

24. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Outlook.com unable to view emails in reading pane

I'm using Internet Explorer 11 and when clicking on an email to view it nothing happens.  So I have to reply to the email just so that it's viewable at the bottom of the screen.

Windows Live Mail Upgrade

16. October 2013 · Write a comment · Categories: livemail · Tags: ,
Is there an upgrade for windows live mail in Windows 7 Home Premium?

recent problems with Outlook (Office 2010)

14. October 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,
version 14.0.7106.5003 (32 bit)
Windows 7 Home Premium with SP1

I have encountered two problems recently:

1.  When I try to create a new message, the new message window is behind the parent window.  Previously, it would appear on top of the parent.

2.  I tried to attach a file.  The dialog opened to browse and pick the file (which I did), but the file was not attached to the Outlook message.

My Outlook is configured to work without using a browser.  It has worked properly for years.  I was wondering if a recent software patch might have broken some code.

Thanks for your help
Mike
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