my Outlook Data disappeared after enabling SyncServices and moving my Microsoft User Data folder,

10. September 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
Just got into this iMac a month ago. On Saturday I did some straightening up.   Now I can't find anything that I have done in Outlook. Two actions may have been the factor:
1.  I moved the folder containing Microsoft User Data which was stowed in a Documents folder to a different folder in Documents
2. I turned on the Outlook menu item Sync Services.  
Then I wandered off to have a weekend.
Today I tried to launch Outlook and all of my data - inbox, saved folders full of sent and received messges, thousands of contacts in a score of folders, reminders, you name it, gone!
It told me that the database needed to be rebuilt and that process failed several times. Then it said it worked, but my Accounts and all the data are still MIA.
While a file called Database dated September 7 exists in my Main Identity folder there appears no way to open it.  To be exact, now, under Office 2011 Identity there are two folders, Main Identify (with Data records folder, file called Database dated today with 22.6 MB and file called Database copy dated September 7 with 157.2MB.  This is the one I would like to get at as that is where the information should be. The other folder is called Main Identity [Backed up...Date info being today and that appears completely useless.
Needless to say this situation is extremely frustrating. It had taken a month of rearranging of my historic data from a PC to achieve a highly organized system...which is gone 
:( 
Help would be gratefully accepted.

SyncServicesAgent using wrong identity

29. August 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
I installed the 14.2.3 Office update.  It installed fine and is running without error.  However, when I check my console, I am getting a regular error posting from 'com.microsoft.SyncServicesAgent' claiming that the file it is trying to use isn't found.  That is correct because it is trying to use a test identity I created while trying to undo a failed installation Office 14.2.0, I have checked .plist files and can find no place where this identity is listed.

How can I get SyncServices to stop looking for this identity?

Outlook for Mac 2011 Sync since April 2012 Update

21. June 2012 · Write a comment · Categories: Outlook for Mac · Tags: , , , ,
Since Outlook for Mac 2011 did a major update a month ago I have had so much trouble.  No syncing will occur. I have deleted identities, deleted all the sync preferences and finally got to the stage where I could actually set SyncServices to allow me to choose contacts, events etc to sync.  But still nothing syncs to ical or Address Book.  I have signed out of iCloud as some forums suggested this may be an issue.  I am going mad.
I really wish I had never done the update.