I have a new camera and want to be able yo backup my photos to skydrive, i can log in to the account normally and i can attach various applications from Android devices to the account which all work and connect with out any issue.

When i try and attach the camera i get an error that stops the connection setup from being completed. i can see that the camera manages to authenticate and login successfully but after that it fails.

i have tried it with my account and my wife's account and are family account and all get the same issue that results in 
"Error message “There’s a Temporary problem” 

 I get an error on the screen after the following steps: 

1. Turn camera on 
2. Turn dial to Wi-Fi 
3. Select SNS &amp Cloud 
4. Select SkyDrive 
5. Click ok 
6. Connect to Wi-Fi 
7. Sign in to Microsoft account with user name and password 
8. Logs in and takes you to a page snsgw.samsungmobile.com 
Samsung DSC needs permission to:.... 
9. Click yes 
10. Error message “There’s a Temporary problem” 

I have reset the camera and I have reformatted the card and uploaded the latest body firmware on to the camera which has made no difference.

Hi,

 

I have already spoken to Samsung regarding the problem. This is what they said:

 

"Due to the fact SkyDrive is a Microsoft product you would need to contact them for tecnhical assistance. We would sadly not be able to offer any assistance at this time."

 

Can this be looked into please? It looks like it is a common problem with many makes of camera; not just one model.

 

Many thanks