Microsoft is rejecting automated mails from Shutterfy Share websites incorrectly

01. November 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,
I have several Shutterfly share websites for sport teams  http://www.shutterfly.com/sites/create/welcome.sfly?fid=5d2452eceea23c00  

These sites send out automated emails to members to remind them about games and training.  This has always worked brilliantly.  However, recently, Microsoft has started blocking all mails from Shutterfly *** Email address is removed for privacy *** for Hotmail and Live accounts.  This is causing members to miss important reminders.  

How can I get Microsoft to remove Shutterfly from the Spam list for these mails?  This is a huge problem for our team as many members have either Hotmail or Live accounts.  Microsoft is incorrectly marking mails as Spam and causing them to be rejected.  

Bounced Emails

31. October 2013 · Write a comment · Categories: livemail · Tags: , , , ,

How can I allow emails from shutterfly?

 

Look at this error:

 

10/30/2013Soft BounceMessage bounced
Remote host response: 550 SC-001 (BAY0-MC1-F54) Unfortunately, messages from 74.121.38.132 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors.