GETTING TO MANY JUNK THRU FILTER

I am getting a Shut Down alert regarding my Hotmail account from *** Email address is removed for privacy ***. It says that microsoft will shut down my Hotmail account because it has

a virus. So I have to give them my Hotmail info and password to prevent a Shut down. Is this a legitimate alert?

I had this problem before and I asked for your help but now it's back again after I thought I'd fixed it.

I've 

- Uninstalled, reinstalled
- Shut down
- Tried 'repairing'.
- Unistalled all of Windows live essentials & reinstalled
- Ticked all the boxes for  permissions. 


Please don't tell me to do this again - It doesn't work! I've been trying a whole week to fix it this way and nothing. 

This is a print screen of the code:

http://i597.photobucket.com/albums/tt60/Ember_Fangs/Capture.png

I can NOT delete  the code  and when I send it the code is just what the other person gets. Their text appears as a code as well. 

Does anyone have a phone number where I can talk to someone if you can't help? This is getting ridiculous now.