This seems to be a very prevalent problem, but I am unable to verify the age on my account. I have setup accounts for both of my kids, but I can only get as far as choosing a credit card to verify my age, but the process fails. I have tried multiple credit cards, different laptops, different browsers, etc.
I have even had the kid's account request access from the parent via email, this process fails too. I have also faxed a copy of my DL along with the requested information to 425-936-7329 over 2 weeks ago without a response. Please help.
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