13. November 2013 · Write a comment · Categories: Uncategorized · Tags: , ,
I need to back up my phone settings , and when i go on skydrive either on my pc or on my windows phone , in settings : options , devices  . . " its says You don’t have any devices that are backing up settings to SkyDrive."

please can someone help , my network provider ee , said ask nokia , nokia said ask microsoft  . . . ? ! 
Hi guys, I basically just created this account for help on this topic. My Sister lost her Nokia Lumia 920 and can't seem to find it. So we were told that she must go to www.windowsphone.com log in and find her phone which is fine, the thing is she can't remember her password to her account. We think it's *** Email address is removed for privacy *** but not 100% certain. We tried to every password we could think of but nothing! So we tried to reset it but it gave us security question like this "Anniversaire [jj/mm/aa]" which we don't know how to answer because it looks like French. But after a couple attempts it looks like they blocked us saying something like "You've entered the wrong password to many times, please try again later" The thing is we only created that account because she wanted to download apps from the windows phone store and did not even use the account for email's or Xbox stuff. So we tried to fill out the questionnaire, but no luck there also because it is asking you stuff like credit card details, last email addresses you sent emails to, last folders you created etc... But like I said my sister never used it so when we complete the questionnaire with that boxes left open they email us back saying "Unfortunately, our automated system has determined that the information you provided was not sufficient for us to validate your account ownership." 

So we tried everything but no one can help us! Nokia can't, her Carrier can't, there's know contact number for Microsoft or windows phone here in South Africa :(  So we don't know what to do anymore

Please Help.
The account we need to access is *** Email address is removed for privacy ***

Thank You 
Marc
 Telstra here in Australia supplied me with a Nokia Lumia 920 earlier this year and the sales person helped me out by setting up Skydrive etc for me and the phone would automatically upload to the cloud whenever wifi was available. This worked out great when I damaged the phone beyond repair as all the contacts and messages came back to the replacement phone. I became concerned after a month or so to find that none of the photos from the new phone had uploaded to the cloud and despite having it checked by Telstra it still wouldn't upload. I logged into Skydrive and received a notification that my account had been closed due to suspicious activity or use contrary to code of conduct or words to that effect. I have irreplaceable photos of work, people from work, family gatherings, travel etc stored in Skydrive and I want them back. As I said this was set up for me by Telstra. This is all new to me. My previous phone was a Nokia N8 which saved to nokia suite. Can Microsoft do this? It seems a bit like theft of private property to me. I have sent 3, possibly 4 messages from the Support page over the last 8 days asking for assistance and haven't had a reply. Could someone help with some advice please? Thank you.John Quintal.

Hello,

 

I am experiencing the same issue as reported by other users around my outlook.com messages not being synced with my Nokia Lumia 920 device. I wanted to start a new thread as I wanted to make sure that my issue is picked up and lost with any other threads.

 

Can you please help me to get the synchronisation working on my device again.

 

Thanks,

Paul Hill.

I am receiving all my microsoft outlook email messages on my desktop, mac, etc.. but not on my Nokia Lumia 920. This is the message that I have been getting:Update your account information for smtp.adventistontario.org and tap save. Have tried re-entering my username and password several times already but it still shows this error. I am running out of my patience!!! HELP!!!

Hi,

For some reason, my phone is not properly syncing up to hotmail/outlook email inbox?

I notice that some deleted emails whether done on a computer or on my phone will come back?

Know how i can fix this? it's getting annoying.

Also, any word on a proper credit card swiping app from a reputable 3rd party is on the way (i.e. square, paypal, etc)?

thanx!