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Unable to Access email from Mobile Device :BLU-179

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, mobile device, Mobile Devices

Good Morning.

On Wednesday, there were outages and access issues with BLU179, I have been unable to retrieve email on my mobile devices since 2:45 pm yesterday. I am hoping someone at Microsoft is listening as the server list they fixed over the last two days includes many but not mine!

locked out and unable to access the authenticator

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, the authenticator

Just chatted with Microsoft representative and he said to "post a message there that you are locked out and unable to access the authenticator." He said a Microsoft Account Team advisor will contact me. Help!

Hotmail is down on my iphone 4s

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: hotmail, microsoft

after1:00 am in new York and for two days can't properly access my hotmail on my ipone 4s. works fine on my pc. never had a problem in the past. tried uninstalling and reinstalling the account on my phone but doesn't help. and now on top of it my contacts are missing hopefully not permanently. only a few old emails appear in my inbox and none in the sub folders. this is a terrible situation and needs to be fixed quickly. on top of it all it is very hard to get any information or update online from Microsoft! I think this problem is more widespread than I am reading-- are others experiencing this in the US and around the world? Microsoft, please help and keep us informed!!!

Receiving security emails from the Microsoft account team referencing an unknown email account, is this a security threat?

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account, Microsoft Account Team

I am receiving security emails from the Microsoft account team however they are addressed to an unknown email address (not mine). Is this a security threat? I changed my password and also checked my aliases to make sure no unknown email addresses had been added, have I done enough? I have copy and pasted an example of one of the emails below (I have removed my personal details however the email address listed is the unknown account):

Microsoft account security code‏

Microsoft account team (*** Email address is removed for privacy ***)

Hi,


Thanks for helping us verify your Microsoft account (*** Email address is removed for privacy ***)!

Here is your code: 8961

If you didn't request this code, we recommend that you go to ___________ and change your password.

Thanks,
The Microsoft account team

Iphone keeps asking for hotmail password

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: hotmail, hotmail password, microsoft, Microsoft Hotmail

About 3 months ago, I received an email from Microsoft to change my password, since then my Hotmail on my iphone 5 will ask me for my password at least twice a day. I enter the correct password and it fails until I open safari and login manually, that's the only way my Hotmail will authenticate. I have done everything possible to fix this problem. I have cleared my history, cookies and safari data, deleted the Hotmail account, re-added the account numerous times, changed my password about 10 times leaving out strange characters. I know it's not my iphone because I add my husbands Hotmail account and his account works. I don't have Hotmail added on anything other then my windows 8 laptop. I have logged out of Windows 8 and it still happens. I will place the password in settings and it will fail and error with unable to verify account information. I have tried adding Hotmail on my iphone by using Microsoft Exchange, Microsoft Hotmail and Other with no success. I have deleted all my email, changed sync settings, etc. I have tried everything possible and now I'm convinced it's a problem with my Hotmail account somehow being locked. Please check my account.

Thank You

My contact list seems to be gone

16. August 2013 · Write a comment · Categories: livemail · Tags: contact list, microsoft

[Original title: answers.microsoft.com]

Hello:

Yesterday there was a problem with Microsoft itself, in accessing hotmail.Today l see they have corrected the problem but now my contact list seems to be gone? When l try to go into "people" to see what's up and or to resubmit the addresses l remember, the people folder won't open and says,"sorry, there is a problem. If this continues, contact microsoft." I contacted them by phone and they directed me here. I'm frustrated and just want to send an email. what do l do please?

thank you

Kim Evans

I can’t acess web server because of Outlook

16. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Outlook

I have Microsoft 2007 on my laptop, I signed in with my school email info and everything transferred there. When I went to my iPhone to see my inbox, no messages. When I go to my school's website, no messages either. I can only access my email on my laptop, on Outlook.

I removed the accounts and everything and in the process all my emails were deleted somehow? Outlook does not have my emails. I go to my school's website, it does not have my emails. What can I do? I just want to access my email on my school's website and on my iPhone. I HATE Outlook.

Help.

I have a blocked Microsoft Account

15. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account

I have a blocked Microsoft account and i cannot receive a security code because my email account can no longer be accessed. What can you do to help me? I've tried everything but I have gotten nowhere. It is not this account it's one of my other accounts.

NONE OF THE MESSAGES IN MY SUB-FOLDERS MOVED OVER TO OUTLOOK. I ONLY HAVE THE NAMES OF THE FOLDERS. HOW CAN I GET THE MESSAGES THAT WERE STORED THERE/

15. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Outlook

When Microsoft changed from Hotmail to Outlook, none of the messages that were in the sub-folders were moved to Outlook. I only have the names of the Sub-folders. How can I get the messages that I had stored there into Outlook?

email address is already taken

15. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: microsoft, Microsoft account

I had multiple Microsoft accounts and I wanted to combine them. I closed my Microsoft account with a Gmail account as the main email because I intended on adding that email as an alias in my live account, and then deleting the live account as an alias and setting my Gmail account as my primary alias. But when I try to add my Gmail account as an alias I get "This email address is already taken. Please try another." Then I tried to log in with my closed account to see if the closing didn't work, but when I tried logging in it said that account does not exist.

Question about Outlook Express