I just upgraded my phone and I can't find a way to add the Microsoft account back into the authenticator app I'm using for two factor authentication. On the other accounts I have (Google, Lastpass, Dropbox) I can get to a screen that shows me a barcode
to scan to add the account, but I don't see any way to do this with the Microsoft account. Am I missing something or do I need to disable and then re-enable TFA to add the account to the new phone?
Just chatted with Microsoft representative and he said to "post a message there that you are locked out and unable to access the authenticator." He said a Microsoft Account Team advisor will contact me. Help!
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