Windows Live Mail FAQ
I signed up for the 9.99 monthy charge to download Microsoft 365 only to find out later that the program can not be used with my Vista.
How do I cancel this subscription? I have searched everywhere and can not find anything.
Thanks so much for your helping me.
Jackie
Today I booted up my computer and opened Microsoft Office. I use Office daily as I'm a writer and I also send correspondence to newspapers.
I opened a Word file to do some revision and receive this message, "word could not create the work file. Check the temp environment variables".
I closed Office and checked my Log Files: a continuation of errors, Ntfs, Volsnap, VSS, Net Runtime?
I then opened the action Centre white flag there was one problem listed " Windows needs to scan your computer from possible threats"
I clicked on the Microsoft shield to find out the scan operation had been "locked"?
OK, I then went Windows Defender and found everything normal "green background with a white tick.
Clicked on Scan, halfway through, a scan a message "Windows Defender could not scan your PC. Clear History!
I then checked the boxes, Quarantined items, Allowed Items, and All detected items--they were all blank? No history to clear.
Next to Firewall, same green background with a white tick and yes I was connected to the internet.
Then off to System Restore: last backup date 22/07/2013. Set System Restore in motion.
Messaged received: "cannot restore files some files corrupted".
So, I checked my Registry, no files are corrupted.
So back into Windows Office opened a file and tried to print out the correspondence; Windows would not allow the process. OK, I managed to copy the correspondence and send the correspondence to a newspaper via Outlook. At this stage I do not no whether I have been successful.
Next I turned to my Apps and found out that Windows thought I was a spy!
I tried to open the Windows Solitaire App and found myself under scrutiny: " Who are you? To prove you are legit enter your password".
I did this and was allowed to play.
Then I went to my e-mail account and to my amazement discovered this message: "Your are currently signed in an Office 365 e-mail account canot be used with Outlook. com.
Well that news to me there is no Outlook 365 on my hard drives.
The upshot, I cannot use any of my Office 2010 files, I cannot use my printer, I cannot download from the internet (my internet defaults to Excel)
There was nothing wrong with my computer yesterday evening my hard drive was humming along beautifully.
Do you know what my next step is? In order to restore my Office files I will have to "refresh" my files and wipe my hard drive clean of any files that are non-Microsoft.
This has happened five times since April.
Not impressed, a certain brand of fruit is looking inviting.
John Macleod
Kosh, you responded quickly to my previous post today but got it all wrong.
You sent this question to Office and accounts and aliases question and it has NOTHING to do with this. It is about gettting access to a new account I set up---in anyway. Here was the post. THe first part is from another user that I was following. the last paragraph is MINE. That link does not help at all. I have no way of getting into my account! I cannot reset password, "I Can't use any of these options" page does not work for me either. I need help from Microsoft.
Cannot access my account
I have seen this post below and the link does not help at all. So as far as having a priviate chat I don't know how:
Thank you for reaching us on this issue. I am closing this thread to have a secure conversation with you. Please check your email for the message from us.
Note: For the new customers who are having the same issue, to best address your concern we would like you to post your question as a private support request using our Microsoft secure
e-form.
This would allow one of our Windows Live Moderator to handle your concerns directly.
(E-form link)
http://windows.microsoft.com/en-US/windows-live/id-support
Thanks,
JArvin S.
I have a new account that I tried getting support from the Windows Live Team and they set me here to the MODERATOR. I cannot access this new account going through the password reset or "I Can't use any of these options" page----I have a lot of information for that reset, but not enough I guess. Looking fo help with mm gaining access to this account!
Gregg
Recent Comments