I have received Windows Live Mail error messages: 0x800CCC0F and 0x800CCC19. I also lost my Windows Live Mail password. How can I reset this without

a mail connection? Microsoft's posted method to do this was not working!

Woops! No email!

I have received Windows Live Mail error messages: 0x800CCC0F and 0x800CCC19. I also lost my Windows Live Mail password. How can I reset this without

a mail connection? Microsoft's posted method to do this was not working!

Woops! No email!

When trying to retrieve emails via my iPhone 5 I get the error message 'cannot get mail connection to the server failed'. Occasionally, I get emails but when trying to read the content cannot be downloaded.
Please assist!