Like many other users, all emails from my inbox dating pre-April 2013 appear to have vanished. There should be some emails dating back 10 years but they are nowhere to be seen. I only discovered this yesterday when I found the oldest email in my Inbox to be dated April 2013. This is pretty much the time Microsoft forced Outlook.com on to users.
I use my Outlook.com account daily.
I categorically have not renamed my account and have therefore not caused this myself.
I have been CAREFULLY clearing out old emails but absolutely have not deleted *everything* prior to April 2013.
I have tried changing the email structure settings of my Outlook.com account as per the instructions given on other complainants threads.
Seems like Microsoft have messed up yet again with this hateful forced Outlook.com conversion. Please restore my missing emails!
Regards,
P
We use Microsoft Office 2010, specifically got it for Outlook for our email account. When I log into webmail, there are messages in a POP folder, listed under deleted files. These messages are from people on my safe senders contact list. Why don't they go to my inbox? If they are not in my inbox, I cannot receive them into Office Outlook 2010, I have to log on to webmail then move them to my inbox from the pop folder, then go back to my Office Outlook to see them in my inbox. I was told by Microsoft that in Office 2010, you cannot receive any junkmail, every known email address has to be added to my safe senders list in order to receive emails. So I've done that but it still won't bring them into my inbox. Really annoying to have to check the same email account in 2 different places to make sure I'm not missing anything. In Office Outlook, there is already a folder for junk mail but nothing ever comes to that folder, so why is it even there anyways?
Any ideas on how to fix this?
Thanks
How can I get it back?
I tried to set up a windows live mail account on my PC yesterday. I normally use outlook.com. During the transfer to Windows live mail, all folders and emails transferred except my inbox. I lost 99% of the messages in my inbox. They are no longer in my outlook.com account and never transferred to the windows live mail application.
Please help to recover the lost emails.
I tried to set up a windows live mail account on my PC yesterday. I normally use outlook.com. During the transfer to Windows live mail, all folders and emails transferred except my inbox. I lost 99% of the messages in my inbox. They are no longer in my outlook.com account and never transferred to the windows live mail application.
Please help to recover the lost emails.
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