Hello:
I'm using my Hotmail account (now outlook) with Thunderbird using IMAP protocol, I use OSX so no antivirus in my system.
Everytime I sent an email I got duplicates in my Sent folder, among this issue my Sync is working fine so far.
I really don't know what else to do, I verified all the settings and are fine, posted this same question in the Mozilla forum, but still nobody pinpoint this problem.
Any ideas what else can I do?.
Regards
I am trying to convert my hotmail.com email account to connect with IMAP instead of POP3. I use Mail.app on OSX 10.8.5 to receive my email.
However, I cannot log in to my account via the IMAP protocol. I've configured my account exactly to the settings specified in this post. What happens is that Mail.app continually asks for my password as if it cannot authenticate with the server.
To further troubleshoot the issue, I used Mail.app's Connection Doctor feature to get more detailed information on what's going wrong. This is the output I get related to my hotmail.com account:
INITIATING CONNECTION Oct 12 12:41:02.041 -- host:imap-mail.outlook.com -- port:993 -- socket:0x0 -- thread:0x7f829e609ba0
CONNECTED Oct 12 12:41:02.343 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
READ Oct 12 12:41:03.143 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
* OK Outlook.com IMAP4rev1 server version 17.2.0.0 ready (DUB451-IMAP133)
WROTE Oct 12 12:41:03.248 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 CAPABILITY
READ Oct 12 12:41:03.396 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
* CAPABILITY IMAP4rev1 CHILDREN ID NAMESPACE AUTH=PLAIN AUTH=XOAUTH2 SASL-IR
READ Oct 12 12:41:03.539 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 OK CAPABILITY completed
WROTE Oct 12 12:41:03.598 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
READ Oct 12 12:41:03.745 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
* ID ("name" "Outlook Imap" "version" "17.2.0.0")
READ Oct 12 12:41:03.896 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 OK ID completed
WROTE Oct 12 12:41:03.936 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 AUTHENTICATE PLAIN (*** 48 bytes hidden ***)
READ Oct 12 12:41:05.468 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 NO Error 10. Server error. Please try again later.
I've seen other posts describing a similar error code, which leads me to believe this is an account or server issue on Microsoft's side. Any assistance in resolving this issue would be greatly appreciated.
However, I cannot log in to my account via the IMAP protocol. I've configured my account exactly to the settings specified in this post. What happens is that Mail.app continually asks for my password as if it cannot authenticate with the server.
To further troubleshoot the issue, I used Mail.app's Connection Doctor feature to get more detailed information on what's going wrong. This is the output I get related to my hotmail.com account:
INITIATING CONNECTION Oct 12 12:41:02.041 -- host:imap-mail.outlook.com -- port:993 -- socket:0x0 -- thread:0x7f829e609ba0
CONNECTED Oct 12 12:41:02.343 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
READ Oct 12 12:41:03.143 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829e609ba0
* OK Outlook.com IMAP4rev1 server version 17.2.0.0 ready (DUB451-IMAP133)
WROTE Oct 12 12:41:03.248 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 CAPABILITY
READ Oct 12 12:41:03.396 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
* CAPABILITY IMAP4rev1 CHILDREN ID NAMESPACE AUTH=PLAIN AUTH=XOAUTH2 SASL-IR
READ Oct 12 12:41:03.539 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
1.1692 OK CAPABILITY completed
WROTE Oct 12 12:41:03.598 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 ID ("name" "Mac OS X Mail" "version" "6.6 (1510)" "os" "Mac OS X" "os-version" "10.8.5 (12F45)" "vendor" "Apple Inc.")
READ Oct 12 12:41:03.745 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
* ID ("name" "Outlook Imap" "version" "17.2.0.0")
READ Oct 12 12:41:03.896 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829b4e5520
2.1692 OK ID completed
WROTE Oct 12 12:41:03.936 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 AUTHENTICATE PLAIN (*** 48 bytes hidden ***)
READ Oct 12 12:41:05.468 [kCFStreamSocketSecurityLevelTLSv1SSLv3] -- host:imap-mail.outlook.com -- port:993 -- socket:0x7f829d636040 -- thread:0x7f829d46eb70
3.1692 NO Error 10. Server error. Please try again later.
I've seen other posts describing a similar error code, which leads me to believe this is an account or server issue on Microsoft's side. Any assistance in resolving this issue would be greatly appreciated.
I have a problem with Outlook for Mac (2011 v14.2.4) using IMAP folders. My provider's mail server software (Qmail) creates a file in the root of the folder structure called .qmail - it keeps properties in it I understand - and Outlook seems to not only
see this file but decide that it's a folder and subscribe to it automatically. Once this happens it turns into a folder (which then appears on other devices) and I can delete it (but not unsubscribe to it). I have to delete it to stop Outlook posting a 1025
error every 10 minutes or so because it's not accessible.
The .qmail file doesn't show up if the server is queried using the IMAP protocol (LIST "" "*") so I am disappointed that Outlook sees this file AND turns it into a folder by subscribing to it AND won't let me unsubscribe to it after that AND resubscribes me if I unsubscribe using the Webmail tools for this account. It could hardly be handling this more incorrectly if it tried...
Is there any way to check that Outlook is using the IMAP protocol correctly to build it's folder list? It seems from this and other issues on the site as though it really isn't.
For now I have set Tools / Accounts / <this account> / Advanced / Server and unchecked "Sync all IMAP folders every 10 minutes" and have deleted the folder from Outlook. Hopefully it will now stay gone and not give me the error any more but there seems to be a problem now with the unread message count. Presumably this is because the folder isn't being refreshed? In which case D'oh! I have been resetting the unread counts manually: because I read all the mail I can do this fairly easily but if I was using the unread message count seriously it would be completely broken for me now.
Any ideas about how I can get the IMAP folders enumerated correctly so that the .qmail file is not read as a folder? I think this would be okay if Outlook used the IMAP LIST command to read the server but I guess it has some extensions to work with Exchange that are actually not quite compatible...
Thanks for reading!
Richard
The .qmail file doesn't show up if the server is queried using the IMAP protocol (LIST "" "*") so I am disappointed that Outlook sees this file AND turns it into a folder by subscribing to it AND won't let me unsubscribe to it after that AND resubscribes me if I unsubscribe using the Webmail tools for this account. It could hardly be handling this more incorrectly if it tried...
Is there any way to check that Outlook is using the IMAP protocol correctly to build it's folder list? It seems from this and other issues on the site as though it really isn't.
For now I have set Tools / Accounts / <this account> / Advanced / Server and unchecked "Sync all IMAP folders every 10 minutes" and have deleted the folder from Outlook. Hopefully it will now stay gone and not give me the error any more but there seems to be a problem now with the unread message count. Presumably this is because the folder isn't being refreshed? In which case D'oh! I have been resetting the unread counts manually: because I read all the mail I can do this fairly easily but if I was using the unread message count seriously it would be completely broken for me now.
Any ideas about how I can get the IMAP folders enumerated correctly so that the .qmail file is not read as a folder? I think this would be okay if Outlook used the IMAP LIST command to read the server but I guess it has some extensions to work with Exchange that are actually not quite compatible...
Thanks for reading!
Richard
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