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My hotmail email account was hacked

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: account recovery, Hotmail Account, My hotmail email account
my hotmail account was hacked today, hacker changed my security questions/alternate mail, and i want to recovery my account, but system show me 'You've reached the limit for account recovery requests'!!! How to do, this mailbox is very important to me, who can help me!!!

mailbox is *** Email address is removed for privacy ***

@Microsoft, I can show proof this account is belong to me if need.


Thank you!

Jimmy

Cant not reset my Hotmail account

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account, reset password
Hi,

I am having troubles resetting my password for my Hotmail account.

I havent logged into my account for years and I would like to amend the details as its my ps network email account, but when i go through the process of resetting the password the "enter character" part in the reset password always ALWAYS keeps showing me as incorrect email or characters.

NEITHER the hotmail or characters im entering are incorrect, im slightly started to get frustrated. I cant use the other option as i dont have the number assigned to that hotmail.

Could someone please assist, i REALLY need to get into that email account.

Hotmail messages on my galaxy 2 are not leaving

24. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account, hotmail messages, Outlook account
My email replies from my hotmail account or my  outlook account are not leaving my Android galaxy 2 but they leave from my gmail account.
 I keep getting that irritating little orange envelope at the top of the screen saying message not sent and now moved to Drafts. This  suddenly started happening in the last week or so.
 I have deleted the account and reinstalled it. Switched everything off and back on again and searched as much as I can but can only find info relating to incoming messages. Help!!!

All my emails have disappeared from hotmail, can I retrieve them?

22. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: hotmail, Hotmail Account
I have just logged into my hotmail account and seen it has changed to outlook but I have no emails in my inbox - please help

My archive folder disappeared when moved to Outlook.com

22. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Archive folder, Hotmail Account
Hi everyone,

Just logged in to my Hotmail account and noticed that my archive folder has disappeared. I use this account only via browser, not with any program or mobile. I´m sure that the folder was still there before Outlook tooked over Hotmail. The folder contains emails from 2001-2009 and I would really like to have them back. Is the folder still somewhere hiding? I just need to do something; what?

All I see is Inbox, Sent, and the other normal folders, not my archive folder.

Best regards,
Mr.Disc

cannot sync outlook.com contacts with android 4.1.2

22. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Android, Hotmail Account
hi there
I have all my contacts stored in Outlook.com. I  cannot sync them with my phone Motorola Defy+ rooted and running Android 4.1.2.
I have tried removing my hotmail account and re-adding. All contacts are then resynced fine. However if I make a change on the server, or locally on the phone, then those changes are not synced.  I am using the standard Android People app.
Calendar and email is working fine, just contacts.
appreciate any help
thanks

Unable to access Outlook.com

20. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account, microsoft
I simply cannot believe this situation. I go to log into my Hotmail account which is around 12 years old. I can't get in, it wants me to verify the account??? My backup email address is a lycos.co.uk address that shut down years and years ago. I then have to fill out a validation form to get me back into the account. I fill it in, and it refuses me any entry. I then get online to a live Microsoft help person. They tell me to fill the form out, I explain I have and it failed. Then they say post on the Microsoft communities page for help??? I look at this and it is full of similar posts, unanswered. I can't get into the account and can't see any of my important documents and files, car insurance, breakdown cover, Ebay account info etc etc. I am totally screwed. How the **** can this even happen? My account is *** Email address is removed for privacy *** and I now have no access whatsoever. I am posting from me and my wifes joint account. Without access to my stuff I am unable to work properly.

Microsoft won’t let me reset password

18. September 2013 · Write a comment · Categories: livemail · Tags: Hotmail Account, microsoft, reset password
Will someone from Microsoft please help!!!

I have an elderly (82) friend who has somehow locked herself out of her hotmail account and I have been trying (in vain obviously!) to get her back in by using the reset password questionnaire. 

This keeps coming back with 'sorry but you have not provided enough information....' and so we are unable to reset.

Bearing in mind she is not in the first flush of youth, she can't remember recent emails as she hasn't sent one for a while, she hasn't created any folders so the information she can provide is therefore limited.

So, we have now got to the stage where I don't know what to do to enable the password to be reset so she can get back in. She has created a new account but she has some emails she would like to access in the locked out account.

I have tried the single code access route but she has not received the code (maybe the phone number doesn't match up?

Is it possible to get someone to phone her up and give her a code?

Thanks

Jim


Microsoft won’t let me reset password

18. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account, microsoft, reset password
Will someone from Microsoft please help!!!

I have an elderly (82) friend who has somehow locked herself out of her hotmail account and I have been trying (in vain obviously!) to get her back in by using the reset password questionnaire. 

This keeps coming back with 'sorry but you have not provided enough information....' and so we are unable to reset.

Bearing in mind she is not in the first flush of youth, she can't remember recent emails as she hasn't sent one for a while, she hasn't created any folders so the information she can provide is therefore limited.

So, we have now got to the stage where I don't know what to do to enable the password to be reset so she can get back in. She has created a new account but she has some emails she would like to access in the locked out account.

I have tried the single code access route but she has not received the code (maybe the phone number doesn't match up?

Is it possible to get someone to phone her up and give her a code?

Thanks

Jim


Microsoft won’t let me reset password

18. September 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: Hotmail Account, microsoft, reset password
Will someone from Microsoft please help!!!

I have an elderly (82) friend who has somehow locked herself out of her hotmail account and I have been trying (in vain obviously!) to get her back in by using the reset password questionnaire. 

This keeps coming back with 'sorry but you have not provided enough information....' and so we are unable to reset.

Bearing in mind she is not in the first flush of youth, she can't remember recent emails as she hasn't sent one for a while, she hasn't created any folders so the information she can provide is therefore limited.

So, we have now got to the stage where I don't know what to do to enable the password to be reset so she can get back in. She has created a new account but she has some emails she would like to access in the locked out account.

I have tried the single code access route but she has not received the code (maybe the phone number doesn't match up?

Is it possible to get someone to phone her up and give her a code?

Thanks

Jim


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