Question about Outlook Express

,EVERY NEEDS TO KNOW THIS , IF YOU ARE USING OUTLOOK , LIVE, HOTMAIL AND SKYDIVE EMAIL PROVIDER -(MICROSOFT) AND YOUR WONDERING WHY YOU CANNOT GET INTO EMAIL OR CONTACTS , .AS I HAVE , I HAVE 2 EMAILS ACCOUNTS LINKED TOGETHER , SEVERAL MONTHS AGO WHEN LIVE.COM , CHANGED TO OUTLOOK SERVICES , THEY CHANGED MY PASSWORD ON MY MAIN EMAIL ACCOUNT STATING : YOU CANNOT HAVE THE SAME PASSWORD FOR BOTH EMAIL ACCOUNTS AND YOU CAN ONLY USE  THAT PASSWORD 1 TIME , AND NEVER AGAIN , YET THEY FAILED TO GIVE ME THE NEW PASSWORD FOR THAT ACCOUNT  I HAVE TRIED DOZEN'S OF TIMES OVER THE COURSE OF MONTHS TO RESET IT , AND FAILING TO DUE SO ,DUE TO TECHNICAL PROBLEMS ON THERE SIDE,SUCH MAINTENANCE ,SITE IS DOWN OR NOT ENOUGH INFORMATION  GIVEN , WHICH I GIVEN ALL INFO THAT THEY NEED , SUCH AS THE DATES OF MY EMAIL AND TO WHO THEY WENT TO , BUT EVERY TIME  A AUTOMATIC IS GENERATED  STATING NOT INFORMATION GIVING , IT DIDN’T BOTHER SO MUCH  SINCE MY EMAIL’S WERE LINKED TOGETHER ,AND I COULD GET INTO BOTH ACCOUNTS , BUT I STILL WANTED THIS TO BE TAKEN CARE OF,AND OUT OF THE BLUE WITH NO NOTIFICATION AT ALL , OUTLOOK CHANGED, THERE SERVICE  AND LOSING MY MAJOR EMAIL AND CONTACTS, AFTER HOURS OF RESEARCH AND INQUIRING  INTO MICROSOFT LIVE SUPPORT, FOR WHICH I FOUND SOMETHING VERY SHOCKING ,THAT IT WOULD COST ME $35.00 A MIN YES THAT'S RIGHT , AND IT WOULD TAKE 10TO 20 MIN TO GET MY EMAIL AND CONTACTS STRAIGHTEN OUT .WHICH I HAVE TRIED FOR ALMOST 1YEAR  DOZENS AND DOZENS OF TIME ,WITH ALWAYS THE.SAME RESPONSE LETTER OF NOT ENOUGH INFO,. THAT RIGHT $350.00 TO $ 700.00 FOR A SERVICE THAT WAS AND SHOULD ALWAYS BE FREE
 WELL FOR THAT’S EXTORTION FOR A SERVICE THAT ALWAYS BEEN FREE.... PASSWORD RECOVERY, THAT'S IT, SO THEY ARE HOLDINGS PEOPLE E-MAILS AND CONTACTS FOR $$$$$ AS THEY ARE MAKING CHANGES, AND IM NOT ALONE AS YOU CAN READ OTHER HORRIFYING STORIES TO COMPANIES LOSING EVERYTHING, SO THE NEXT LETTER THAT I WILL BE WRITING, IS TO THE WHITE HOUSE OF THE PRESIDENT OF THE UNITED STATES, ASKING TO INVESTIGATE SUCH COMPANY'S AND LAWS PROTECTING THE COMMON MAN.