Microsof - Outlook has no help button within their e-mail service.
Never heard of it for a professional and friendly service.

I open an account. Wrote my first e-mail and to send it I've been forced to give them a cell number as the ONLY WAY to unblock my account.

What's that?    a joke? 




So, I've had a hotmail account for the past ten years. I've never had any security problems, and not once in all the ten years have I ever changed the password. Now, with this new "update", I was required to add either an alternate email, or a phone number while it replaced an archaic email of mine that I've both forgotten the username and password to. I figure, why not, I use my hotmail often enough. So I give it my cell number for the time being until I can get around to adding in another email. Eventually, the time comes when I go to get rid of my cell number, and put in another email, only now, it's telling me that I have to wait roughly a MONTH before the information that I entered before (my cell phone number) is PROCESSED. Even though Hotmail is now sending me text messages for every little thing. I also cannot cancel these updates, as it will require confirmation from my old email to save.
Is there any way to delete the phone number and put in an email for the time being? I fully plan on switching any and all accounts linked to hotmail to gmail, as this is just plain ridiculous.
Oh, and I'd also like to ask why the billing function is also blocked, due to the "update"?  It's completely irrelevant to my backup-contact info.
It should not take a month to process data like this.