when i sign into my live.com to check my emails I just go straight to my account profile, i cant get into my emails
Original title: live com
<Moved from feedback>
Hello: I have one about 15 years old hotmail account that got blocked by microsoft recently for suspicious access. hotmail login page ended up having me submitting a form with multiple questions regarding:
- my account profile: But the problem is I don't even recall what I put in for those fields when i created the account years ago
- the form also asked for recent subject lines for four sent emails. I got the exact subject lines from my friends and provided CORRECTLY
then I got an automated reply with an issue number saying Microsoft reviewing it further. then they denied it and asked to resubmit the form. I tried it multiple times but unfortunately do not have any other "authentic" proof except sent email subjects which seems not enough for unblocking.
I am totally at a loss here, I really need to regain back my access since that account has just too many important emails. Would be a life saver if I could touch base with someone in Microsoft office and prove I am the original user.
Please help me. thanks very much - MS
- my account profile: But the problem is I don't even recall what I put in for those fields when i created the account years ago
- the form also asked for recent subject lines for four sent emails. I got the exact subject lines from my friends and provided CORRECTLY
then I got an automated reply with an issue number saying Microsoft reviewing it further. then they denied it and asked to resubmit the form. I tried it multiple times but unfortunately do not have any other "authentic" proof except sent email subjects which seems not enough for unblocking.
I am totally at a loss here, I really need to regain back my access since that account has just too many important emails. Would be a life saver if I could touch base with someone in Microsoft office and prove I am the original user.
Please help me. thanks very much - MS
Dear Microsoft Community,
One of my friend, she can't access to her account because she wrongly entered her year of birth on her account profile.
Therefore, when she has accessed her account, it always shows that she needs the parent permission before she could sign-in.
However, she is an adult already. Do you have any suggestion about this problem? Or how could she change her detail on her account profile
without log-in? Or where could she prove herself about her age so that she could use her account normally?
Thank you,
Kwan
I have a primary email account name sent up, for example, as *** Email address is removed for privacy ***, which I use to send most email from here. I also just set up an alias on this account, which shows up, for example, as *** Email address is removed for privacy ***. The email works fine from both except that I would like to be able to send email from the alias without my full name showing up along with it, as it does from the primary account because I have it set to do so on the primary account profile. Is there a way to configure the alias profile so that no name is used?
How do I update a phone number in my e-mail account profile that is incorrect, if the system will not let me modify the profile without using the security code that it is texting to that incorrect phone number? When I log in, I receive this message that
I must use this code that is being sent to the wrong number that I can not change and I have only 5 days left to log on in this fashion or I suppose my account will be deactivated... I'd like to keep the account but seem to be in this catch 22. If I could
get around using this code that is being sent to the wrong number that would be okay as well. Thanks for any help.
How do I change the country within my account profile for my ad-free outlook account.
My annual renewal fee is coming up in a few days and I need to change my credit card info. To do this involves my alternate email address which is one I never use so has been terminated. How do I change my credit card info in my profile without the security
check?
I wish someone could help me with problem i csal so many people it driving just crazy
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