Hi,

Any help is appreciated.

I want to update my security info with a current email address. When I say the old email address is not valid it asks "Since you don't have access to your current security info..." and offers a possibility to verify with a mobile phone number or an alternate email address. I'm not giving microsoft my mobile number and when I use the alternate email address (to a gmail account) it doesn't send the necessary code!

Can this issue please be solved. Thanks.

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