My Microsoft account doesn’t exist, and I can’t get it back

29. August 2013 · Write a comment · Categories: Hotmail, Outlook.com

Hi Friends,

 

I am pleased to write you this message, and you are my final hope to get my account back again,

The issue is that I had a hotmail account that I used to log onto the facebook with, and unfortuantely I didn't use this hotmail account for a long period of time,

when I tried to use it just a month ago, it mentioned that I am using wrong password, I tried changing my password, but an automated e-mail stating that my information is not enough to grant me using the account back again,

I kept sending this request trying as much as I can to be able getting it back, but I got the message of "microsoft account doesn't exist"

I sent a request to the microsoft support and it said that am gonna get a feedback in 24 hours, and I got it,
but I got the following message;

Sorry, the page you requested is not available.
The page you were looking for is currently not available. The address may not be correct, or there may be a temporary problem with this site. Please try one of the following options:

I kept trying this link many times and it worth nothing,

 

I really need your help getting my account back again,

 

appreciate your efforts and great support,

 

thanks.

 

Abdallah

can’t get into email account since i changed password/new email account supposedly ‘doesn’t exist’ – nightmare!!!

28. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , , ,

Had a photo go missing from my Flickr photostream so changed my Flickr password and my Hotmail password.  Next time I went to log in to my Hotmail account my new password was refused.  I went round in circles trying to resolve this with the Microsoft options available to me.  Eventually set up a new Outlook account, and notified Microsoft support of the problems I was having.  When I went to log in to my new Outlook account today was not able to and the message over the account log in box was 'account doesn't exist'  (even though had been using account last night!)  Was able to log into Flickr last night will do so later, assuming I can.  Have no idea what is going on - very frustrating and time consuming - not had any problem like this before.

 

[Moved from feedback]

Why can’t I apply for microsoft domain service with the domain myworldofwinning.com?

27. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
I have written about this post a while back, and I have got this reply "Thank you for providing your domain's nature. I have escalated your issue to our Support Specialist. We will provide updates once available."

Why haven't I received any feedback on the same. 

Can’t sign into my live account, it says incorrect email or password when I haven’t even changed my password since I’ve signed up?

26. August 2013 · Write a comment · Categories: Hotmail, Outlook.com
Hi I am contacting you in regards to my live account which has all of a sudden prevented me from signing in, it stats that I've entered the incorrect email and password, but how would I have entered the incorrect email or password over 5 times and once being asked for the security question, I've answered it correctly but suddenly it writes that this 'service is unavaliable...'
Ive already filled out the form to prove that this is my account but I still haven't received any feedback. 
Need help urgently?

how do I delete titles on photos in movie 6

24. August 2013 · Write a comment · Categories: Hotmail, Outlook.com

. I entered a title on one photo and this title appears on other photos and on the menu edit title is not active.  I tried removing photos and then putting back in but titles come up on the new photos.

 

[Moved from feedback]

Poor Outlook.com performance and support

24. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: , ,
Hi,

I've been paying for the add-free version of Hotmail for years. Since the move to Outlook.com I'm increasingly frustrated by the poor performance and, for the first time ever, have actually now signed up for a gmail account as a consequence.

Problems:
  • Service downtime and unreliability
  • Unable to sign in from my Android phone
  • Unable to drag-and-drop emails to folders
  • Unable to move emails to folders using the drop-down menus
  • Poor performance with non-Microsoft browsers, such as Chrome

On top of the technical problems, you're also offering an unbelievably poor user experience:
  • You send me emails about the renewal of my subscription, but no way to contact you about the problems
  • You offer feedback through Outlook.com, but state clearly at the top of the form that you won't reply to me
  • I try the online live chat option for product support, but there isn't one available
  • I try an online chat with general support, who tell me to call 0800 587 2920 
  • I call the number in the point above, but get disconnected as soon as I select the 'technical support' option
I don't expect the world, I just want:
  1. The service, which I pay for, to work properly
  2. To be able to contact someone when I have a problem
My question - who can I contact to discuss the problems I'm having with Outlook.com so that they can be resolved? 

Thanks,

Sarah

windows live mail message format

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

Is there a way to format message in Windows Live Mail; i.e., for example setting tabs, margins, page breaks, etc.

 

[Moved from feedback]

outlook.com calendar sync problem

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have an Outlook.com calendar sync issue. Since approx. August 16 my phone (Nokia 920) calendar has been synching with my outlook.com calendar but the information on this calendar is NOT synching through to Office Outlook 2010 (via connector) on my PC.

 

Note: If a calendar event is originated on the Office Outlook Calendar, it is synching through to my phone and outlook.com calendar, with other words, the synching problem is only one directional..

 

The same error log keeps appearing-See Outlook 2010 error log below. I have uninstalled and re-installed the outlook connector but problem still exists.

 

12:06:19 Synchronizer Version 14.0.6123

12:06:19 Synchronizing Mailbox '*** Email address is removed for privacy ***'

12:06:19 Synchronizing Hierarchy

12:06:19           1 folder(s) updated in online store

12:06:20

*******************

12:06:20

*Request*      

12:06:20 12:06:19:0878

12:06:20 POST

12:06:20  http://

12:06:20 sse.bay02.calendar.live.com

12:06:20 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef&ts=2013-08-21T03:31:13Z

12:06:20

12:06:20 X-HTTP-Method-Override: PUT

Cookie: WLSSC=t=EgB1AQMAAAAEgAAACoAAkR6gux7PCeUAMeSOOZBIBZ72%2bQVzOMhlzk8p0qgG90xjlNXUDt1Q74pzWUDGa1H6xc%2bQOSBsv/PAaktvaW68xmfxVCa5D4NKzM2WX3vHGphJ6NrjH2OAi3J1ZFhKoOcPearaE4z/9fYinzdzzElWsBV9smPge%2bLKwDnqYJQ07U/kAGAA5AD%2bfwMA61WVolUMFVJVDBVSECcAAAoRoAAhEwBhemlobG1hbm5AbGl2ZS5jb20AXwAAH2F6aWhsbWFubiVsaXZlLmNvbUBwYXNzcG9ydC5jb20AAAANVVMABTkyNjI5AAAV3wQJAQAARepmQBEWQwAJQW5uZW1hcmllAAhaaWhsbWFubgRfAAAAAAAAAAAAAAAADwaawXfbb44AAFUMFVJVgSdSAAAAAAAAAAAAAAAADQA2OC45Ni44Ni4xM

12:06:20 --_748EB767-537B-4988-8D9A-01F9B9D50246_

Content-Type: text/xml; charset=UTF-8

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<feed xmlns="http://www.w3.org/2005/Atom" xmlns:sc="http://calendar.live.com/schemas/sync/directory" xmlns:sx="http://www.microsoft.com/schemas/sse"><sx:sharing version="0.93"/></feed>

--_748EB767-537B-4988-8D9A-01F9B9D50246_

Content-Type: text/xml; charset=UTF-8

Content-ID: 82f7aafa-7ba4-4845-803c-caa8e71a90cf

<?xml version="1.0" encoding="UTF-8" standa

12:06:20

*Response* 

12:06:20 12:06:20:0550

12:06:20 HTTP/1.1 400 FeedAll Error

Cache-Control: private

Content-Type: text/html

Expires: Wed, 21 Aug 2013 19:21:20 GMT

Last-Modified: Wed, 21 Aug 2013 19:06:19 GMT

Server: Microsoft-IIS/7.5

Set-Cookie: RPSMaybe=; domain=.live.com; expires=Thu, 30-Oct-1980 16:00:00 GMT; path=/

Set-Cookie: RPSMaybe=; domain=.live.com; expires=Thu, 30-Oct-1980 16:00:00 GMT; path=/

Set-Cookie: CCN=bay02.calendar.live.com|51|0|3; domain=.calendar.live.com; expires=Wed, 21-Aug-2013 21:06:19 GMT; path=/; HttpOnly

Set-

12:06:20

12:06:20 Bad Request

12:06:20

******************

12:06:20 Synchronization error.

12:06:20 Folder Collection Sync Key: 0{28592b8b-6f77-43a3-aeeb-a6567b3fed4e}1

12:06:20 Message Collection Sync Key: 0{e0dc28b5-4205-4f01-a3ef-95b2f4e43a5e}9

12:06:21 Error with Send/Receive.

12:06:21 There was an error synchronizing your folder hierarchy. Error : 800cce05.

12:06:21 Synchronizing server changes in folder 'Annemarie's calendar'

12:06:21 Synchronizing server changes in folder 'Contacts'

12:06:21

*******************

12:06:21

*Request*      

12:06:21 12:06:21:0003

12:06:21 POST

12:06:21  http://

12:06:21 contacts.msn.com

12:06:21 /ABService/ABService.asmx

12:06:21

12:06:21 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2013-08-20T16:29:20.79-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>

12:06:21

*Response* 

12:06:21 12:06:21:0144

 12:06:21 HTTP/1.1 200 OK

Cache-Control: private, max-age=0

Content-Length: 687

Content-Type: text/xml; charset=utf-8

Content-Encoding: gzip

X-MSNSERVER: BAYCDP9012407

X-Content-Type-Options: nosniff

X-AspNet-Version: 4.0.30319

Date: Wed, 21 Aug 2013 19:06:20 GMT

12:06:21

12:06:21 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>17.2.1425.0805</Version><CacheKey>14r2;F5XRVpRPD65X2SF0TxiyR/6XLnXexolQTBZ9GzqZ6scpU3PFHlNIzi6E1SjyIlhx1Gc6A/oN1HskytulvKC63zoqyXCeS2DCtXdJE7n29lkSYQkQ08ITkuFhci90aKvXVbxPR/YqDbcVgPN8bOD8DpItQ2Oa21z2QpaE2wcw

12:06:21

*******************

12:06:21 Synchronizing server changes in folder 'Drafts'

12:06:21 Synchronizing server changes in folder 'Inbox'

12:06:21 Synchronizing server changes in folder 'Sent Items'

12:06:21 Synchronizing server changes in folder 'Deleted Items'

12:06:21 Synchronizing server changes in folder 'Junk E-mail'

12:06:21 Done

outlook.com calendar sync problem

23. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

I have an Outlook.com calendar sync issue. Since approx. August 16 my phone (Nokia 920) calendar has been synching with my outlook.com calendar but the information on this calendar is NOT synching through to Office Outlook 2010 (via connector) on my PC.

 

Note: If a calendar event is originated on the Office Outlook Calendar, it is synching through to my phone and outlook.com calendar, with other words, the synching problem is only one directional..

 

The same error log keeps appearing-See Outlook 2010 error log below. I have uninstalled and re-installed the outlook connector but problem still exists.

 

12:06:19 Synchronizer Version 14.0.6123

12:06:19 Synchronizing Mailbox '*** Email address is removed for privacy ***'

12:06:19 Synchronizing Hierarchy

12:06:19           1 folder(s) updated in online store

12:06:20

*******************

12:06:20

*Request*      

12:06:20 12:06:19:0878

12:06:20 POST

12:06:20  http://

12:06:20 sse.bay02.calendar.live.com

12:06:20 /calendar/sync/feedall.sse?ver=2.0&appid=0259bbef-09a7-470a-9a22-237a599e26ef&ts=2013-08-21T03:31:13Z

12:06:20

12:06:20 X-HTTP-Method-Override: PUT

Cookie: WLSSC=t=EgB1AQMAAAAEgAAACoAAkR6gux7PCeUAMeSOOZBIBZ72%2bQVzOMhlzk8p0qgG90xjlNXUDt1Q74pzWUDGa1H6xc%2bQOSBsv/PAaktvaW68xmfxVCa5D4NKzM2WX3vHGphJ6NrjH2OAi3J1ZFhKoOcPearaE4z/9fYinzdzzElWsBV9smPge%2bLKwDnqYJQ07U/kAGAA5AD%2bfwMA61WVolUMFVJVDBVSECcAAAoRoAAhEwBhemlobG1hbm5AbGl2ZS5jb20AXwAAH2F6aWhsbWFubiVsaXZlLmNvbUBwYXNzcG9ydC5jb20AAAANVVMABTkyNjI5AAAV3wQJAQAARepmQBEWQwAJQW5uZW1hcmllAAhaaWhsbWFubgRfAAAAAAAAAAAAAAAADwaawXfbb44AAFUMFVJVgSdSAAAAAAAAAAAAAAAADQA2OC45Ni44Ni4xM

12:06:20 --_748EB767-537B-4988-8D9A-01F9B9D50246_

Content-Type: text/xml; charset=UTF-8

<?xml version="1.0" encoding="UTF-8" standalone="yes"?>

<feed xmlns="http://www.w3.org/2005/Atom" xmlns:sc="http://calendar.live.com/schemas/sync/directory" xmlns:sx="http://www.microsoft.com/schemas/sse"><sx:sharing version="0.93"/></feed>

--_748EB767-537B-4988-8D9A-01F9B9D50246_

Content-Type: text/xml; charset=UTF-8

Content-ID: 82f7aafa-7ba4-4845-803c-caa8e71a90cf

<?xml version="1.0" encoding="UTF-8" standa

12:06:20

*Response* 

12:06:20 12:06:20:0550

12:06:20 HTTP/1.1 400 FeedAll Error

Cache-Control: private

Content-Type: text/html

Expires: Wed, 21 Aug 2013 19:21:20 GMT

Last-Modified: Wed, 21 Aug 2013 19:06:19 GMT

Server: Microsoft-IIS/7.5

Set-Cookie: RPSMaybe=; domain=.live.com; expires=Thu, 30-Oct-1980 16:00:00 GMT; path=/

Set-Cookie: RPSMaybe=; domain=.live.com; expires=Thu, 30-Oct-1980 16:00:00 GMT; path=/

Set-Cookie: CCN=bay02.calendar.live.com|51|0|3; domain=.calendar.live.com; expires=Wed, 21-Aug-2013 21:06:19 GMT; path=/; HttpOnly

Set-

12:06:20

12:06:20 Bad Request

12:06:20

******************

12:06:20 Synchronization error.

12:06:20 Folder Collection Sync Key: 0{28592b8b-6f77-43a3-aeeb-a6567b3fed4e}1

12:06:20 Message Collection Sync Key: 0{e0dc28b5-4205-4f01-a3ef-95b2f4e43a5e}9

12:06:21 Error with Send/Receive.

12:06:21 There was an error synchronizing your folder hierarchy. Error : 800cce05.

12:06:21 Synchronizing server changes in folder 'Annemarie's calendar'

12:06:21 Synchronizing server changes in folder 'Contacts'

12:06:21

*******************

12:06:21

*Request*      

12:06:21 12:06:21:0003

12:06:21 POST

12:06:21  http://

12:06:21 contacts.msn.com

12:06:21 /ABService/ABService.asmx

12:06:21

12:06:21 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2013-08-20T16:29:20.79-07:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>

12:06:21

*Response* 

12:06:21 12:06:21:0144

 12:06:21 HTTP/1.1 200 OK

Cache-Control: private, max-age=0

Content-Length: 687

Content-Type: text/xml; charset=utf-8

Content-Encoding: gzip

X-MSNSERVER: BAYCDP9012407

X-Content-Type-Options: nosniff

X-AspNet-Version: 4.0.30319

Date: Wed, 21 Aug 2013 19:06:20 GMT

12:06:21

12:06:21 <?xml version="1.0" encoding="utf-8"?><soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema"><soap:Header><ServiceHeader xmlns="http://www.msn.com/webservices/AddressBook"><Version>17.2.1425.0805</Version><CacheKey>14r2;F5XRVpRPD65X2SF0TxiyR/6XLnXexolQTBZ9GzqZ6scpU3PFHlNIzi6E1SjyIlhx1Gc6A/oN1HskytulvKC63zoqyXCeS2DCtXdJE7n29lkSYQkQ08ITkuFhci90aKvXVbxPR/YqDbcVgPN8bOD8DpItQ2Oa21z2QpaE2wcw

12:06:21

*******************

12:06:21 Synchronizing server changes in folder 'Drafts'

12:06:21 Synchronizing server changes in folder 'Inbox'

12:06:21 Synchronizing server changes in folder 'Sent Items'

12:06:21 Synchronizing server changes in folder 'Deleted Items'

12:06:21 Synchronizing server changes in folder 'Junk E-mail'

12:06:21 Done

read only view calendar links not working

22. August 2013 · Write a comment · Categories: Hotmail, Outlook.com · Tags: ,

My read only calendar links for use in a browser or for importing into another calendar application are not working. They stopped working about 4 days ago. When I try to test them in a browser, the response is Server not found. I can still go to my Windows Live / Outlook calendar online and I can still make changes to the calendar within Windows Live Mail and it syncs with Windows Live Calendar online but I can not view the calendar in a calendar program or in a browser with the links that are provided on my 'Share' screen.  I also subscribe to my Windows Live Calendar feed through Yahoo calendar and Yahoo can not get any updates or refresh the calendar either.

 

I have listed 1 calendar from 1 account below, but this involves 2 accounts, 3 calendars, and over 3 different Win7 computers, and they worked fine for months previously.

 

I reset the one calendar in Windows Live Calendar online to see if a new link would work, but it is the same thing - I still cant cant load the new link or the old share links through a calendar program or firefox or ie browser. 

 

I have posted the reset links below.


https://cid-b3fc66cbeafe5cf3.calendar.live.com/calendar/private/ff65c41d-d936-46ac-98bc-39f4f6d7a09e/dbb49659-804f-4ae2-ba81-d3380e8c227c/index.html

 

webcals://cid-b3fc66cbeafe5cf3.calendar.live.com/calendar/private/ff65c41d-d936-46ac-98bc-39f4f6d7a09e/dbb49659-804f-4ae2-ba81-d3380e8c227c/calendar.ics

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