My original e-mail acc. was blocked a few days ago and I had to set up a new one as I was unable to get it unblocked. I need to get it unblocked as

I also used it for my business and all my stationary,business cards, advertising etc. has that e-mail on them.I called microsoft and was not able to have this problem resolved. I am not very computer savy so I don't understand what to do about this.Need help! Thank You!