Question about Outlook Express

I have Windows Live Mail 2012 (Build 16.4.3528.0331) installed on my PC (Windows 7 Pro 64-bit).

Practically every contact has been duplicated many times and can NOT be deleted (the delete option is grayed out).

In fact there are inexplicably hundreds of contacts that are called "Q" (with no name, no email address, no phone #, nothing stored in each of those), yet I can't delete them.

When I go to live.com and check the contact list there, "Q" isn't present there.   So what do I do?  Can't delete the "Q" contacts, nor will it let me edit them.   Is there a way to reach in behind the scenes and delete this?  I'm supposed to have maybe 3,000 to 4,000 contacts in my Windows Live Mail, yet over 16,000 of them show up, many duplicated.  Some state that they are "FROM" the address book, many have that column blank.

Any thoughts?

I can't find my inbox anywhere in all this gibberish you have added, why are you making it so difficult? please just show me my inbox.

My friend has created her id since a long time her id is *** Email address is removed for privacy *** . she is using facebook with her id she forgot a password of her live id because not login since  a very long time issue is that her no is old and all information is she put while creating this id some information she remembered and some not so whenever she requests for resetting a password some information she might putting wrong information so that's why she is not able to gain access to her id back   . Please anybody help is on this request will be highly appreciated.