22. May 2018 · Write a comment · Categories: Uncategorized

the interface/alignment  has changed after the Windows updates 

22. May 2018 · Write a comment · Categories: Uncategorized
Dear Microsoft, 

My laptop self-updated with the latest Win10 update. Inexplicably, I have now lost access to all my Windows Live Mail 2012 folders which included hundreds of important business and private emails. 

This has caused me unbelievable problems and I am absolutely FURIOUS. In fact, given the amount of time I have wasted thus far trying to restore my files, I would like to know if I can commence legal action against MS because these completely unwarranted, unacceptable and unexpected destruction of my existing email files & folder structure.

This is what I have tried so far:

1) Undo the win10 update and restore my system: FAILED.

This Wiin10 update has wiped all my previous restore points except that for the update. I am unable to restore my computer - the error message suggests reasons such antivirus etc. I have tried disabling all programs and running restore in "safe" mode. After 45 mins of wasted time for each attempt to restore, even in safe mode I received yet another error message and the restore fails. 

2) I have tried to manually re-import the folders (from %appdata% as per other help articles which are still available (but renamed for some reason) in the %appdata% folders but I end up with a load of unintelligible and disordered emails which I am unable to restore back to the previous file system I had. 

WHY HAS THIS HAPPENED? WHO ALLOWS THESE UPDATES TO BE RELEASED CAUSING USERS SUCH UNACCEPTABLE AND TIME CONSUMING PROBLEMS THROUGH NO FAULT OF THEIR OWN? 

It is frankly outrageous that these updates cause end users such appalling problems and I would like information as to not only restore my system to back how it was, but also to take legal action against MS for the sheer amount of wasted business time you have cost me by forcing an update which was clearly not tested with WIndows Live Mail 2012 (which as incredible as it may seem, PEOPLE STILL ACTUALLY USE). 

Please reply ASAP because I have had enough - and I will not accept the amount of loss MS has caused me. It is COMPLETELY unacceptable. 

Please can someone from MS help me to fix this problem and give me details as to claim compensation for the loss of income due to the huge inconvenience. 



 [ Moved from: Windows / Windows 10 / Files, folders, & storage ]
22. May 2018 · Write a comment · Categories: Uncategorized

How to copy all incoming Windows Live mail to a gmail account

22. May 2018 · Write a comment · Categories: Uncategorized

New computer with Windows 10  So far I hate it.  Have hundreds of pictures that were in Windows Live Photo Gallery and now no place to store my photos.  When transferred over to new computer they went to Drive One which is now full land Microsoft wants me to pay for storage.  Is there any way to store photos in Windows 10 without the going to Drive One?  Also  how about uploading photos from phone and camera?  I am longing from my Windows 7 Home Premium.  For someone not too tech savvy Windows 10 is a royal pain.  Trying to maneuver thru 10 is like being in a foreign country. 

New computer was a gift so I'm not being ungrateful. Please, I need suggestions.

 
22. May 2018 · Write a comment · Categories: Uncategorized

This is urgent.

Need help asap.

21. May 2018 · Write a comment · Categories: Uncategorized

I have 2 email accounts on Thunderbird.  Both have the same passwords.  Suddenly they need my password for my acct.  I put it in and I get the same message over and over.  I know my password is correct and I've never had to do this before.  How can I fix this?  I've tried the remedies I've seen online. 

This same thing happened with my Windows Live for that same account.  Both were on my laptop.  I deleted it from Windows Live and put it on Thunderbird and now it's happened there.

Now it is happening on my Windows Live on my Desktop.

Does anyone have any ideas.

As I read on one site, I did try changing the Laptop Thunderbird from Imap.mail.yahoo.com   to    Imap.mail.att.net and it didn't work so I put it back.  Now I am going to try to do both computers that way.  HELP!

Thanks

Sharon

[ Moved from: Windows / Windows 10 / Windows settings ]

21. May 2018 · Write a comment · Categories: Uncategorized
I understand the situation with Photo Gallery. But until recently it was still functioning properly on my computer & I use it extensively for name tags & geotags. But just recently the geotag function has stopped working; it retains the names of places I've used before, but can't locate new places. Is this a result of it not being supported anymore? It's a major pain for me. If this the case, what software is available that I can transfer my hundreds of images onto and retain the people tags & geotags? 
21. May 2018 · Write a comment · Categories: Uncategorized
I'm trying to use the photo/video editing software that Microsoft provides in order to work on a project. Though, when I open the 'Photos' app, I only see the tabs 'Collection', 'Albums', and 'Folders'. I've attempted to update the application, and my computer is telling me that everything is up to date. I'm familiar with Windows Movie Maker, though that application no longer exists, and software like 'Lightworks' is too advanced for me to learn to use with the time period I have to finish this project. Is there anything I can do to make the 'Create' tab come up?
21. May 2018 · Write a comment · Categories: Uncategorized

I received updates yesterday for Office which I applied. Afterward, there was a popup when I opened Windows Live Mail 2011 that said there was an update for Windows Live Essentials. I clicked on it and the update took a couple of seconds. After  the update my display of messages is messed up. At the right of each message listing the listing takes a right turn and displays a mirror image going down the page. The hard right turn starts at an earlier point in each line going down the page. It is the same for messages in the inbox and for sent items.  There are also a lot of unintelligible compressed characters at the bottom of the display. Very, very strange.

Has anyone else experienced this?  I'm using Windows 10, Build 1803. 

Is there any way to undo the update to Windows Live Essentials?

21. May 2018 · Write a comment · Categories: Uncategorized
Where's the personalized photo's i downloaded from Microsoft store?