Question about Outlook Express

My situation, and please remember I am not computer literate, is that I receive incoming emails in the Windows Live 2012 email inbox, but I cannot send emails from there.  I cannot receive emails in Outlook, but I can send from there!

Spent an hour and a half on the phone this afternoon with the provider that was a three-way conversation among me, a corporate resolution representative from the internet provider, and a senior tech support person who works for the internet provider.

At the beginning I was not receiving emails in Windows Live 2012 mail, but had to go to webmail to get them.  I also could not send from Windows Live 2012 mail, but could send from webmail.

The senior tech support person had me set up an Outlook account, and I can send from it, but not receive.

The senior tech support person at the end of this time advised me to call 800-642-7676, and when I looked up that number just now, I found my way here; I see where my using that number would lead to a scam so I won't.  The senior tech support person told me to advise the person who answered the phone at that number, "my internet provider said the problem is not the settings, they are all correct," and then go on to say where I could receive, but not send, and where I could send, but not receive.

If it helps, I am using a Windows 7 system, it was set up by a member of the Geek Squad from Best Buy, and when I sat down at it for the first time a little over three years ago, it had Windows Live Mail 2012 installed.

I really do not want to continue to use webmail.

Thank you for any help you can give me!

Hi there, 

I am unable to gain access to my emails. I filled out the eforms over the past week and now Microsoft have sent me an email saying I failed the proceedure and I can just open a new email account. Many things are linked to this email address and I need to regain access, how can I appeal this? 

Thank you in Advance

Therese Dunne

Hi there, 

I am unable to gain access to my emails. I filled out the eforms over the past week and now Microsoft have sent me an email saying I failed the proceedure and I can just open a new email account. Many things are linked to this email address and I need to regain access, how can I appeal this? 

Thank you in Advance

Therese Dunne

could a person not knowing computers, just stumble into making this program?

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I am 84 years old and not good with modern technology.

I have a Windows 8.1 laptop.

I also have an old PC with XP Professional which I understand much better. Unfortunately I am no longer able to use this as I have no BROWSER.  Internet Explorer was uninstalled  when  it ceased to be supported.  

Is there any way I could put a Browser onto the old PC please.?    

Hi,

I'm helping my neighbors out with their new printer, an HP OfficeJet 5230.

The printer is a network printer, and they can print on it from other devices (even phones) aswell as on the computer.

However, printing is not possible on the built-in Photos app.

At first, the app says that it tries to find their old printer, even after completely deleting all drivers from the computer, and the new printer is selected and set as default printer.

The error I get afterwards is: Your printer has experienced an unexpected configuration problem 0x800700c1

I've tried to do an sfc /scannow and no issues were spotted.

I've also uninstalled Photos with PowerShell and installed it again after a reboot.

Repair/reset of the Photos app did not work either.

Unfortunately I keep getting the same results, and I can't find any other thread about this issue.

Computer: Windows 10 Home version 1809

Printer: HP OfficeJet 5230

Does anybody have any advice on what to do next?