About a month ago we upgraded one of our Macs to 10.8 (from 10.6). The upgrade went fine, but now Outlook Mac 2011 does not work correctly. The only known issue we are having is the Search function not working correctly. Whether it is searching for a Name, Subject, Date… nothing shows up – only “no results”

I’ve searched forums, how-to sites, Microsoft and Apples websites looking for answers and have not found a solution. I’ve installed any updates that are related to Mac Office 2011. None of which have resolved the issue.

So far I’ve tried Rebuilding the Outlook Profile (multiple times), Re-indexing the folders/volumes in Spotlight (multiple times as well). I made sure Mail Messages is checked in Spotlight. After re-indexing is complete, the Mac drags a lot. It drags when you try to do anything within Outlook. Whether it is clicking on a new email, printing, clicking on a subfolder, anything. It’s painful for the user to even use Outlook. So they use their mobile phone at times to read email and/or Outlook Web App (OWA).

Has anyone found a solution? (Besides reimaging/rebuilding the Mac)

Thanks in advance for any help/comments.




What I've tried.

Rebuild the Outlook for Mac 2011 database to resolve problems

http://support.microsoft.com/kb/2360509

How to re-index folders or volumes

http://support.apple.com/kb/HT2409

In Outlook 2011 for Mac, the search returns no items or no Existing, imported, new tasks are not displayed
http://support.microsoft.com/kb/2473212

 
Spotlight Tips
http://www.thexlab.com/faqs/stopspotlightindex.html