I will have to start at the beginning.  I downloaded Skydrive back in March/April and uploaded thousands of pictures from the last 3-4 years and organised them into folders called 2013, 2012 etc etc.  No problems at all.   I have the app on my android phone, a Nexus tablet, my wife's android phone and last week added it to a brand new Samsung galaxy Note tablet.  My android has tried to link to my skydrive account but no photos from my phone have ever appeared in my skydrive,  This is not a problem to me at all.
As I had not had to log in for a while, as the apps keep me logged in, when I logged in on the Samsung i got it wrong and it prompted me to decide where to receive an email with a reminder - i tried this many many times as no mail arrived - hours later one mail did arrive and managed to change my password.  However, I was then informed I could not access the Sjydrive as there had been a possible violation of TOU.  I mailed the support team and posted on the forum here.  Meanwhile, my wife could still get the pictures on her android phone (perhaps because it was logged in on my old password??and she mailed me links to the folders - I could still access the folders from the links even though I could not through my normal log in - the message still appeared saying the account was closed down.  Today, a moderator has informed me that my account appears to be normal, there has been no violation of the TOU etc.  I have logged in and yes, my Skydrive is open as normal.  However, the only files that are there are the pictures from my phone that were never on there!  The thousands of photos that I uploaded are no longer there!!!  But, my wife can still see them on her phone and I can still see them when I click on the links - the problem is  want to be able to get them the normal way - in my Skydrive account when I log in - can you help?


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