I'm trying to help my brother reset his hotmail password, but I keep getting a temporary problem with the server for the last 3 days. I've emailed customer support, and they told me to post to these forums. If a Microsoft moderator could help me ASAP, then that would be much appreciated. Also, my email is a recovery email on his account, and this is what I get when I use the link it sends to change the password.

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