I'm having several issues here.

I use my hotmail frequently for RECEIVING ONLY.  I rarely send mail out from it (I did send 3~4 mails recently)

I happened to use VPN (proxy) to launch a game that I play and opened up outlook.com while the VPN was still on.

Now, Microsoft saw this suspicious and locked my accounts.

It's linked to an old email (another hotmail account) which I forgot the password to and cannot recover/reset the password on that old email (tells me the page is busy and try again)

Now only option I have left is sending my infos to see if I'm the correct owner.

I don't remember if I used my Korean name or my English name.

I don't remember putting in what country I was, (because I reside in two countries, USA and Korea)

The security question shows up as '?? ? ??? ???' so I can't answer it.

Please help me recover this account, I'm disappointed there is no customer service for this...

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