I'm guessing I entered the wrong birth year by mistake when I first signed up. This was an HONEST mistake and I want to fix it, but I can't even enter my account to correct the birth date.

So, I decided that I will create another account on my phone and use that instead. Turns out I can't do that either since the username on the phone's Microsoft account CANNOT BE CHANGED...unless I reformat the phone or something. I don't want to do that because I want to keep my contacts, messages, etc

So naturally I came on this website to find a solution. I tried to ask a question in the forum. Guess what? I COULDN'T DO THAT EITHER!!! Why? Because I need to sign in to my damn Microsoft account, WHICH I CANNOT DO.

I created another account here just to be able to ask this stupid question, which there should be an easy solution for that I can find online and fix the problem myself, but there is no such thing.

I would like someone from Microsoft to help me fix this problem. Otherwise, I am going to ask my boss to no longer do business with Nokia Windows phones and return to using Blackberries. This is such a trivial problem that should be easily fixed, but I'm having so much trouble with it.

Someone please help me with this?