Hi. We recently moved our hosting to Outlook.com, but discovered after a week that a significant (30+) number of genuine emails were getting automatically moved to the junk (spam)  folder. We can only access the spam folder via the web client, as when using a PC/Mac mail client (eg Outlook for Mac etc, - I am on Outlook for Mac 2011 14.3.7, but mail clients used vary) these emails don't get sent to our email clients (using POP) - which means that we have missed several important emails as we generally check email via the Outlook for Mac etc, not the web client.

Is there any way to lower the spam blocking settings? I'd rather get a certain amount of spam than miss out on real emails...

Jeremy


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