Outlook 2011 for Mac slows down and freezes the screen very often.

19. March 2013 · Write a comment · Categories: Outlook for Mac
I have been using MS Office for Mac for 3 years. I use most often Outlook for my e-mail accounts.
Some 6 months ago I have noticed that Outlook slows down when downloading and sending mails.
More importantly, when composing an e-mail ( a new or a reply), the screen (new e-mail) freezes and nothing happens on it for a while.
The freeze is for 2-10 seconds, then I can continue writing for 2-3 sec., until the screen freezes again.
It is very disturbing and annoying, as anyone could imagine.
Ironically, this situation is getting worse every time I install new MS patch/update/fix for Office 2011.
(I have noticed that every time MS comes up with "an update", and I install it, Mac wants me to update their OS X. Is this a coincidence?)
Does anyone understand the reasons for this issue?
Is there a fix for it?
WIll be grateful for any tips.
Greg.
  

Outlook 2011 for Mac slows down and freezes the screen very often.

19. March 2013 · Write a comment · Categories: Outlook for Mac
I have been using MS Office for Mac for 3 years. I use most often Outlook for my e-mail accounts.
Some 6 months ago I have noticed that Outlook slows down when downloading and sending mails.
More importantly, when composing an e-mail ( a new or a reply), the screen (new e-mail) freezes and nothing happens on it for a while.
The freeze is for 2-10 seconds, then I can continue writing for 2-3 sec., until the screen freezes again.
It is very disturbing and annoying, as anyone could imagine.
Ironically, this situation is getting worse every time I install new MS patch/update/fix for Office 2011.
(I have noticed that every time MS comes up with "an update", and I install it, Mac wants me to update their OS X. Is this a coincidence?)
Does anyone understand the reasons for this issue?
Is there a fix for it?
WIll be grateful for any tips.
Greg.
  

how to turn off a function in Outlook

18. March 2013 · Write a comment · Categories: Outlook for Mac
When I have text selected in an e-mail I'm about to reply to, Outlook automatically deletes everything but the selected text when I hit "reply". This drives me nuts. Is there any way to turn this "feature" off?

email addess or itemid must be included in the request -error code: -19784

18. March 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,

Outlook 2011 for Mac, trying to send to a distribution group in Outlook. Mail will not send and gets moved to the drafts folder with the error message:

email addess or itemid must be included in the request -error code: -19784.

Mail could not be sent.

 

Anyone have the solution?

 

Thanks.

Can’t recover deleted Outlook 11 for Mac emails from time machine backup (exchange server)

16. March 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
A friend who I do free tech support for deleted two months (Jan-Feb 13) of email from their exchange server, and it was, of course, deleted locally as well. They were set up with POP until January, so when the account on the server became full, it wasn't a problem for her local archive to delete emails from the server.

I need to recover the emails. The problem is, when I restore the identity (from the day before everything was deleted) from the Time Machine backup, they show up when Outlook launches, but a progress bar immediately appears and they're automatically deleted before I can do anything. Then the inbox is populated with everything on the server after the date it was cleared.

They're still on the time machine backup, but I can't figure out how to recover them. I also have to figure out how to set up Outlook to locally archive all their email.

Any suggestions would be greatly appreciated.

It's an updated Office 11 Mac on a new MacBook Pro running Mountain Lion.

Thanks!

Question about Categories

16. March 2013 · Write a comment · Categories: Outlook for Mac
I use them constantly, immediately categorizing emails as they come in (prefer this over Smart boxes).  Right now I am using more than 4 regularly, however there is a default "last four" categories on the pull-down menu, which in my case I find cumbersome.  Is there a what to get rid of these top four?  I know in an earlier version i didn't see it.  Maybe there;s a setting i inadvertently set.  Anyone who can help?  Thanks!

Question about Categories

16. March 2013 · Write a comment · Categories: Outlook for Mac
I use them constantly, immediately categorizing emails as they come in (prefer this over Smart boxes).  Right now I am using more than 4 regularly, however there is a default "last four" categories on the pull-down menu, which in my case I find cumbersome.  Is there a what to get rid of these top four?  I know in an earlier version i didn't see it.  Maybe there;s a setting i inadvertently set.  Anyone who can help?  Thanks!

Global Address List and Calendar Views

15. March 2013 · Write a comment · Categories: Outlook for Mac · Tags:

First, I am a PC guy and we just recently migrated to Office 365.  We have several artists who have Mac Book Pros and Outlook 2011.  There are two issues that I can't figure out.


1) Why doesn't the Global Address List show up for the Mac Outlook users?  On my PC, using Outlook 2010, when I create a new email and hit To, I get a list of all the company employees.


2) We created a shared mailbox using Powershell and it works perfectly, well almost.  I have created custom calendar views under this mailbox (I am a member of the distribution group with rights to use the shared mailbox) and all PC users that have Outlook 2010 that have rights to use the shared mailbox can see these custom views.  However, my Mac Outlook 2011 members can not see these custom views.  Any ideas?


Thanks!


James

Cannot send emails from my Outlook for mac

15. March 2013 · Write a comment · Categories: Outlook for Mac · Tags: , ,

I have a desktop mac with OS X 10.8.3 operating system. I recently upgrade to Mountain Lion.

I use Outlook Office for mac 2011 to receive/send emails. For the last four days I haven't been able to send mail, only receive. Whenever I try to send an email I get the following error message.

"Cannot send mail. The SMTP server does not recognise any of the authentication methods supported by Outlook. Try changing the SMTP authentication options in Account settings or contact your network administrator"

Why is this happening and what do I do to change the settings?

Office 2011 missing folders on my computer, not due to preferences settings

15. March 2013 · Write a comment · Categories: Outlook for Mac · Tags: ,
 I hit the "Microsoft Database Daemon has encountered a problem and needs to close" error. Restored my files from TimeMachine, set default identity to the old folder and rebuilt the database when requested. Outlook launches but the folders on my computer are missing (yes the checkbox is set correctly in preferences). I can find filed email in Spotlight and even file new mail to the folders if I use the move command but cannot see them/open the folders. Help please.
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