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Outlook constantly emptying the deleted items folder

05. December 2013 · Write a comment · Categories: Outlook for Mac

Hi,

Outlook 2011 14.3.9

OSX 10.8.5

I have removed completely the schedule "Remove deleted Items" from Outlook so the only schedules remaining are "send all" and "send and receive all"

However, Outlook still tries to empty the deleted items folder on exit. (this is not a domain setting either)

I have rebuilt the database and confirmed that the schedule has been removed.

Is there a preference I am missing or is this hard coded into Outlook?? It seams crazy that i remove the schedule and its still trying to run??

Outlook 2011 Deactivates Itself

Hello,

We are an MSP and deploy Office 2011 to our clients regularly. Many times after successfully activating Microsoft Office, it will deactivate itself. Example: We purchase Office 2011 and install and activate it. Three days later it complains that it is not activated. We then have to call the automated line to "fix" the issue. Why is this happening and how do we fix it?

*note: we are using retail keys, not volume licensing

Outlook 2011 Deactivates Itself

05. December 2013 · Write a comment · Categories: Outlook for Mac · Tags: microsoft office, purchase Office

Hello,

*note: we are using retail keys, not volume licensing

Navigation pane missing omnibus “outbox” folder

05. December 2013 · Write a comment · Categories: Outlook for Mac

My Outlook install for the Mac has a navigation pane with contents that appear impossible to customize or control, The pane starts with an omnibus "Inbox" line that tallies all unread messages in my two primary email accounts. Under that are lines for Drafts, Sent Items and Deleted items.

No problem with those...each has its place. But what I also want to see is the outbox...especially emails that for one reason or another haven't been sent as expected and that languish in the outbox for the next send and receive cycle.

The pane shows my two accounts, one imported from an earlier Outlook for Windows install and one started fresh on this Mac, and it also shows the archives. The two account listings include, as subfolders beneath them, an outbox, but they are not active or current. That is, when I send on my primary account and the outgoing mail hangs, it does not show in the outbox folder for that account. In fact, the item shows up nowhere that I can find. But every time I go into a send and receive cycle, sending is delayed interminably while Outlook tries again and again to send this flawed file, and everything else waits.

With an omnibus outbox, I could find the file and delete it. But without a working outbox, the thing lives forever.

What can I do to solve this/these problem(s)?

Outlook 2011 Mac – Sync Pending for IMAP accounts

05. December 2013 · Write a comment · Categories: Outlook for Mac · Tags: IMAP, IMAP settings, Microsoft Outlook

Hello - I am using Microsoft Outlook 2011 Mac, and I am having difficulty with 2 IMAP accounts I have configured. The problem I am having is after configuring these accounts IMAP settings, Outlook connects to the accounts, but indicates "Sync Pending" (and no e-mail messages have been sync'd).

These 2 e-mail accounts are: GMail and Outlook.com. I would also like to note that neither of these e-mail accounts have large mailbox sizes (nothing close to 1Gb). Also, for the GMail accounts, I have enabled IMAP.

NONE of these accounts will sync (even though they have been configured correctly). I have even tried removing BOTH accounts, and only configured one of them (Outlook.com), but it makes no difference. Here is the config I am using for the Outlook.com account:

I have also tried changing the Outgoing Server SSL port to 465 - makes no difference.

I have messed with these settings hoping it will work, such as unchecking the Sync all IMAP folders, enabling it and changing the interval from anywhere from 2 - 30 minutes. I have also tried checking the Use IMAP IDLE setting, with all possible combinations. To no avail, nothing works.

This is my Outlook version:

I am using the following Macbook Pro:

No matter what I change, I still receive:

I have rebuilt and deleted the Outlook Identity as well. Mind you, I have just installed Microsoft Office 2011 Mac, so my issues are not related to an existing installation that "all of a sudden stopped working".

If you ask me, the IMAP settings are broken, and simply don't work in Outlook 2011 Mac.

Is this a KNOWN ISSUE with Outlook 2011 mac, or has someone else figured out how to make this work?

Any help would be greatly appreciated.

Thank you.

Mail could not be received at this time – Unknown user name etc.

05. December 2013 · Write a comment · Categories: Outlook for Mac

I have been driven nuts by this message popping up on my iMac and my MacBookPro. It was present in OSX 10.8 and 10.9. It has been going on since at least two service packs ago and neither of them fixed it.

The error occurs on a standard hosted email, configured as IMAP. The error does not occur when Outlook is in focus, or if I press 'Send/Receive. When I do this, mail is sent and received normally without errors. So I know the authentication is correct. But whenever I resume working from sleep, or Outlook is hidden, the error is on screen when I return to the program.

So far I have followed various instructions to fix it:

Change outgoing server port to 587
Change outgoing server authentication from 'Same as Incoming Server' to specified username/password
Change password
Delete password entry from keychain
Delete entire account from Outlook and recreate

Deleting the account is the most recent thing I tried. I have an Exchange Account, two IMAP accounts and a iCloud account. The error occurred on one of the IMAP accounts. When I deleted this account, I started getting it on the iCloud account. When I deleted this, I got it on the other IMAP account!!

I have no idea what is going on but it is REALLY annoying now! Any suggestions would be very welcome.

No ‘Show Reply’ option

05. December 2013 · Write a comment · Categories: Outlook for Mac

I have MS Office Mac 2011
Outlook v14.3.7

When I view an email I have replied to there is a line at the top of the window that says: You replied to this message on x date, but there is no "Show Reply" button or option.

How can I get to see the Show Reply button?

Disable sending read confirmation in Outlook 2011

05. December 2013 · Write a comment · Categories: Outlook for Mac

When one first receives a mail with read confirmation in Outlook 2011 the question appears to either send or don't send the read confirmation, with an additional option to not show this again in the future. One of our users clicked to send the read confirmation and selected the option to not show this again, so now everytime he receives a mail with read confirmation it is automatically sent. This seems to be irreversable because I can't find where to disable this.

Outlook rule not working as expected

05. December 2013 · Write a comment · Categories: Outlook for Mac

I have created a rule to mark a message as read and move it to a specific folder, screenshot below:

However, while it does in fact move the message to the correct folder, it fails to mark the message as read... Why would this be happening and how can I fix it?

Question about Outlook Express

Outlook constantly emptying the deleted items folder

Outlook 2011 Deactivates Itself

Outlook 2011 Deactivates Itself

Navigation pane missing omnibus “outbox” folder

Outlook 2011 Mac – Sync Pending for IMAP accounts

Mail could not be received at this time – Unknown user name etc.

No ‘Show Reply’ option

Disable sending read confirmation in Outlook 2011

Outlook rule not working as expected

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