Hello,

We are an MSP and deploy Office 2011 to our clients regularly. Many times after successfully activating Microsoft Office, it will deactivate itself. Example: We purchase Office 2011 and install and activate it. Three days later it complains that it is not activated. We then have to call the automated line to "fix" the issue. Why is this happening and how do we fix it?


*note: we are using retail keys, not volume licensing