The user account which was used to submit this request does not have the right to send mail on behalf of the specified sending account: this is the error message with code 19721.
Some information:
- My device: MacBook Air
- OS X: Mavericks 10.9.1
- Outlook 2011 for Mac: latest installed updated: 14.3.9
- Account: Exchange (server Exchange 2013)
The Outlook synchronize folders, including In Box. I can delete, move to folder, edit contacts and calendar. The same account is configured at an iPad, iPhone and tested at Outlook 2013 for Windows pc and all those devices can send messages.
The Outlook was running last 2 months: no problems for send until last monday (I'm not sure, but I think after the last OSX up date).
At my Mac I tried:
- delete the account and setup again;
- uninstall the Outlook and reinstall again;
- uninstall the Safari and reinstall again (it was a tip at a specialized forum);
- format HD, install the OSX and Outlook 2011.
I have no idea what can I do now? It is so important for me, because using Mac the only option I have now to send messages is using OWA. I need this for work, I will appreciate any help. Thanks so much.
I upgraded to Mavericks several months ago and just now Outlook is downloading all of my old messages over and over again. (I just installed the latest update to Office so that's not the issue.)
I read the MS post that this isn't an Outlook issue (http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macoutlook/outlook-my-outlook-keeps-on-receiving-old-messages/0555b601-5be3-4ec2-8d33-14cfc9fac1c8), but it REALLY IS since this NEVER EVER happened in the prior 10 years or so I've been using Outlook but is now an on-going issue.
I also have a PC and with OFFICE and lo and behold IT REFUSES TO DOWNLOAD ANY OF MY E-MAILS!!!!
I don't know what happened but is sounds idiotic that this has NEVER HAPPENED previously, but now all of a sudden is a constant pain in the A!
I have a friend who recently bought a MacBook Pro to replace her pc. She had Apple migrate all her data over to the MacBook Pro. We then installed Office for Mac 2011. Her preference was/is to use Outlook for her email. This only became known to me after I got her email set up and working in Mail (Apple's mail app). I then proceeded to set up Outlook with the exact same settings that I successfully used for Mail, i.e., incoming and outgoing servers, ports, SSL, authentication (name and password), etc. There was a brief time when it was up and running, but inexplicably, this is no longer the case! The error message I get continues to point to authentication and her ISP's denial of services. Unfortunately the tech person for her ISP could not help me. Has anyone else had this problem? Any help would be appreciated.
I am using Microsoft Outlook for Mac 2011 and I have successfully changed the colour of fonts in my mail signatures but when I try to do the same with hyperlinks they remain the same blue colour. Can I change the colour? If so, how, please?
Thanks, Helen
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