for several days now, both on my laptop at home and on other peoples machines, elsewhere in the area, i have found it almost impossible to use hotmail. It seems that every time i try to carry out a task, whether it is opening an email or sending one, i lose connection with hotmail-- including losing the email i have just typed. sometimes i get a very small window of opportunity and i think "maybe its fixed now" and as soon as  i do that the connectivity goes again.
I have carried out all the suggestions i have seen in the forum for clearing and cleaning the machine and its history, i have signed in using various browsersand nothing has restored hotmail to its previously trouble free performance.
is this a local issue ? it cannot be merely my laptop as it has happened on other machines i have tried.or is it possible that my account is corrupted in some way ?

i would rather keep the account that i have for a range of reasons but is this loss of connectivity going ot be a constant problem from now on?
i have just remembered something which may be relevant. i have btinternet plus security and a recent mcaffee update made it impossible for me to get onto the internet. so the internet plus security had to be uninstalled ( i still have the Mcaffee though) . this problem with hotmail seems to have started round about that time. might there be a link do  you think?
i keep on emailing microsoft but until now... no response from them.
how long does it typically take to read or make a response on our enquiry?

thx

No se que pasa con mi email, no me deja abrir los correos y no me da opciòn de videollamada en msn

 

I have use the same password for my e-mail account for sometime.  Now all of a sudden I can't access my hotmail account on my i-pad or i-phone but can still access it on my computer with the same password.  when I go to the i-pad of i-phone the message says the Exchange cannot verify the password.
HELP!  I had a "group" set up that I email every month - now it's gone .  How do I set up a new group of contacts??

I was trying to creat a new account (*** Email address is removed for privacy ***) instead it change my original account(*** Email address is removed for privacy ***)  How do I get my old account back?  Please help!

 

 

A moderator has moved this thread to Hotmail, Sign-In and Sign-Up Forum from Feedback Forum.

I have many email addresses in my contacts.  I have a group of people interested in wine and food.  I cannot find that group;  I want to edit it, add people, delete people, etc.  I can't even find it.  Under the previous format of hotmail it was simple to do.
I had asked this question already and was told in the Reply that I should click on 'Options' in the tool bar etc.etc,etc.   There is no 'Options' in my toolbar.  There are only two words there and nothing that led to adding names to my Groups folder.  Help!!!
I want to delete an address in my hot mail address book that I no longer use.  How do I do it?  Thanks.